Brianna Betts, AT, CRCST

Experience

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  Forever 21

  Apr 2011 - Aug 2013

  Seasonal Sales Associate

  Customized personal ensembles when requested, created new store visuals biweekly, and required to maintain store appearance.

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  Wittenberg University

  Aug 2011 - Nov 2013

  Football Equipment Manager

  Equipment managers are quick, self-motivated, and diligent workers who work well under high pressure situations. Adequate knowledge of all types of football helmets and other equipment, set up the practice field and game day field, fix broken equipment when needed, travel with the team, and make sure all players receive game pants and jerseys.

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  Local Government Management Internship Program

  May 2013 - Jul 2013

  Summer Intern

  Developed training manual for courtroom clerks to improve the training and advancement of court clerks in skill acquisition and career development.Created and administered survey to court clerks, combined with firsthand observational data to write the comprehensive clerk training manual.Constructed a wellness program for corrections officers to promote healthy lifestyle choices to improve job performance. Tailored fitness recommendations for the specific and exceptional needs of corrections officers, including extensively researching the optimal shoe choices. Show less

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  United States Green Building Council

  Jul 2014 - Oct 2014

  Capacity Organizer

  •Assisted The Green Apple Day of Service initiative, helping mobilize thousands of schools and volunteers to spur community and school transformation programs.•Developed and implemented strategies to advance grassroots organizing skills among USGBC chapters nationwide, student groups, companies, and professionals.•Created a strategic outreach plan, successfully increasing engagement with multi-ethnic communities in the “Day of Service” initiative.•Planned multiple service projects across the country, coordinating between USGBC and local organizations Show less

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  DC Attorney General Campaign

  Sept 2014 - Nov 2014

  Field Fellow

  •Planned canvasses, phone banks, voter registration drives, community forums and other campaign events in order to increase voter turnout and spur volunteer participation.•Recruited, trained, and managed volunteers to participate in activities such as door-to-door canvassing, phone banking, voter registration, and other campaign activities.•Collaborated with Deputy Field Directors to recruit, hire, and train additional Field Organizers.•Met volunteer recruitment goals including placing recruitment phone calls, meeting with volunteers, and holding recruitment meetings.•Oversaw timely and accurate reporting by all field staff in the region to monitor campaign progress. Show less

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  Alex and Ani

  Nov 2014 - Jul 2015

  Bartender

  •Helped the Alex and Ani team increase sales by assisting customers in all aspects of sales, including: clienteling, building a positive shopping experience, styling, and purchasing of product and merchandise.•Met and exceed daily sales goals by developing a repeat-business customer base. •Set up floor sets and new, innovative merchandise visuals.•Facilitated organization of vendors, customers, and Alex and Ani employees for store sales and philanthropic events.•Produced and oversaw content for organizational social media profiles, including Facebook and Instagram, to grow our following, successfully promote events and philanthropic initiatives, and foster continued brand strategy and visibility. Show less

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  Bob Evans Farms, Inc.

  Sept 2015 - Sept 2016

  Guest and Consumer Relations

  • Communicated with consumers through accurate, prompt and effective replies to consumer phone calls, e-mails, letters and visits. • Used tact and good judgment in communicating, and makes decisions on appropriate reimbursement on a case-by-case basis.• Accurately recorded consumer feedback in department’s consumer relations software database.• Shared consumer feedback with appropriate decision makers within the company through one-on-one communication and written reports.

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  Delta Gamma

  Sept 2016 - Nov 2018

  • Overseeing accurate, timely and efficient data management of the donor database including oversight for all related donor, sponsor, email and prospect information to assist with key fundraising activities for the Foundation.• Manages donor files, including updating and editing records, ensuring confidentiality.• Coordinates successful special events that help generate major funds for Foundation needs.• Continuously executing planned giving/endowment activities - individual solicitation, special events, direct mail and seminars. • Facilitates agenda and materials for monthly meetings for the Delta Gamma Building Committee and the Development Team. • Assisting the Senior Director of Development in creating a streamlined process for creating and editing Gift Agreements for Donors.• Increased manager engagement in employee development with education and tools to support the manager role in training reinforcement and application.• Responsible for maintaining pipeline and proactive research, data mining and analytics, and prospect development.• Builds custom donor pipelines and donor networks to assist development team in cultivating and soliciting annual gifts. Show less • Supports the Senior Housing Administrative Specialist by processing and maintaining all non-accounting reporting requirements for volunteers, house corporations, and board members.• Maintains all internal databases and compliance trackers in addition to ensuring changes to housing policies, procedures, and forms are uploaded to the company website.• Administers training for volunteers via memos, one-on-one phone calls and webinars to facilitate successful volunteer performance.• Additional administrative duties, basic office management: orders supplies, processes approvals for payment and conducts routine communication with volunteers, vendors and executive office personnel. Show less

  • Development Administrative Specialist

    Feb 2018 - Nov 2018

  • Housing Administrative Assistant

    Sept 2016 - Feb 2018
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  SEPHORA

  Jun 2017 - Jun 2021

  Color Consultant

  • Determine a client’s makeup needs and suggest products that meet his or her needs based on my expertise and Sephora product training• Celebrate beauty with clients and share product knowledge as appropriate• Participate in operations activities such as: inventory control, loss prevention programs to reduce shortage, compliance with sampling policies and procedures, and maintaining store cleanliness standards• Ensure continued product training plans are met so I remain an expert in makeup trends, application, and special events within the store• Provide client touch-ups and makeovers as required• Assist in other areas of the store if requested/necessary, such as the cashwrap• Demonstrate Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative Show less

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  Stryker

  Nov 2018 - now

  • Provides clinical surgical support to surgeons, O.R. personal and sterile processing by managing and trouble-shooting all minimally invasive and robotic equipment. • Assists other Stryker Onsite Specialists with training, competency and implementation when needed. • Routinely completes Stryker education modules to stay current on equipment and disposable products. • Records and reports all surgical procedure information and data metrics related to all specific job functions in the Stryker OnSite App. • Maintains credentialing at all times in regards to customer facing documents to ensure continuous high levels of service at account(s). Show less

  • Associate Manager, Organizational Enablement

    Sept 2023 - now

  • OnSite Specialist Training Supervisor

    Jan 2023 - Sept 2023

  • Sr. OnSite Specialist Trainer

    Jul 2021 - Jan 2023

  • Onsite Specialist

    Nov 2018 - Jul 2021