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McKinzie Ceballos

McKinzie Ceballos

Manifest Team Lead

Followers of McKinzie Ceballos430 followers
location of McKinzie CeballosGreensboro, Georgia, United States

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  • Timeline

  • About me

    F&B Operations Manager

  • Education

    • East High School

      2006 - 2010

  • Experience

    • Lorenz and Jones

      Jan 2008 - Jan 2011
      Manifest Team Lead

      -Manifesting orders, including labeling, and invoicing -Responsible for packing and consolidating orders-Giving tours to potential customers

    • IHOP

      Jan 2011 - Jan 2014
      Assistant Manager

      -Overseeing staff and daily functions of the restaurant-Developing employee schedules-Placing orders for staff uniforms-Back Of House assistance (kitchen prep, dishwashing, placing orders, and meal preparation)

    • Jethro’s BBQ

      Jan 2014 - Jan 2016
      Assistant General Manager

      -Building meaningful relationships with guests in order to ensure a positive experience-Booking caterings and party room events-Handling and reporting business finances-Tracking inventory and placing orders for bar products and merchandise-Hiring, training, coaching, and terminating employees-Directing daily team meetings-Completing payroll activities

    • Spectators Sports Bar & Grill

      Mar 2017 - Jan 2018
      Assistant Manager

      -Managing staff and products-Ensuring timeliness and accuracy of all employee schedules -Following daily open and closing checklists-Ensuring all training materials are up-to-date and followed-Training and coaching staff to perform at optimum levels-Interviewing and hiring staff

    • Smash Park Des Moines

      Jan 2018 - Jan 2020
      Assistant General Manager

      -Ensuring staff levels are appropriate- writing schedules, floor charts, roster reports-Preshifting staff throughout all shifts to keep motivated and informed -Guest recovery and problem resolution-Leading parties and private/public events-Interviewing, hiring, coaching & counseling, terminating employees-Developed training material and leading training classes-Constantly providing superior guest service-Cash handling and processing documentation

    • Full Court Press

      Jan 2020 - Jan 2023
      Assistant Manager

    • The Westin Hilton Head Island Resort & Spa

      Jan 2023 - Jan 2025
      Assistant Food and Beverage Operations Manager

    • The Ritz-Carlton Reynolds, Lake Oconee

      Jan 2025 - now
      Food and Beverage Manager

  • Licenses & Certifications

    • ServSafe: Food Protection Manager Certification

      ServSafe
      Jun 2022

    • Iowa Program for Alcohol Compliance Training

      Iowa Alcoholic Beverages Division
      Oct 2021

    • ServSafe Alcohol

      ServSafe Certified Alcohol, Business, and Food Protection Services
      Mar 2023

  • Honors & Awards

    • Awarded to McKinzie Ceballos
      Manager of the Quarter The Westin Hilton Head Island Resort and Spa Dec 2024 Manager of the 4th quarter
    • Awarded to McKinzie Ceballos
      Manager of the Quater The Westin Hilton Head Island Resort and Spa Dec 2023 Manager of the 4th quarter