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Bimo Effendi

Bimo Effendi

Assistant Producer

Followers of Bimo Effendi371 followers
location of Bimo EffendiYogyakarta, Indonesia

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  • Timeline

  • About me

    Customer Service | Content Moderator | BPO

  • Education

    • Universitas Bhayangkara Surabaya

      2016 - 2020
      Bachelor's Communication Science

  • Experience

    • SBO TV

      Sept 2019 - Dec 2019
      Assistant Producer

      - Assist in the coordination of production “TOS” program activities.- Conduct interview with “TOS” program resource persons.- Write PKG news script.

    • WS Teknologi

      Mar 2021 - Oct 2022
      Content Moderator

      Responsible for user generated content on digital platform including text, images and videos to ensure follow the guidelines.

    • Gear Inc.

      Oct 2022 - May 2024
      Content Moderator

      - Review and moderate text, photo, and video content following the guidelines provided by the client.- Utilize moderation tools and systems to assess content for inappropriate or harmful material, such as hate speech, harassment, violence, nudity, etc.- Maintain moderation accuracy with a target of at least 98% each week.

    • Concentrix

      Sept 2024 - now
      English Customer Service Advisor

      - Manage communication with buyers and sellers through email and outbound calls to identify issues.- Handle and resolve issues faced by buyers and sellers, providing timely and effective solutions.- Make informed decisions to resolve problems and ensure customer satisfaction.- Maintain a high level of professionalism when handling inquiries and complaints.

  • Licenses & Certifications