Harshal Lad

Experience

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  Mobileware Technologies

  Dec 2018 - Dec 2020

  Business Analyst

  ★ Delivered eWallet as a feature for a SaaS product, enabling Domestic Money Remittance functionality.

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  BillDesk

  Jan 2021 - Jun 2023

  Product Manager

  Managed product enhancements for a utility bill payment system, processing 30+ million transactions monthly, focusing on product development and performance monitoring.★ Implemented Unified Bill Presentment System (UPMS), cutting duplicate requests and adding bill payment reminders for recurring payments, utilizing customer insights and cross-functional collaboration.★ Supported the launch of Biller Availability System, providing real-time notifications of downtime, which reduced transaction failures, leveraging agile management and stakeholder collaboration. Show less

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  Bajaj Finserv Asset Management Ltd

  May 2023 - now

  Product Manager

  ★ Led the launch of a retail investor platform, now a cornerstone for significant business transactions, involving product strategy and roadmap planning.★ Implemented an innovative fintech platform enabling mutual fund distributors and salaried employees to invest directly through their salaries, utilizing cross-functional collaboration and customer insights.★ Delivered industry-first features to boost customer experience and user engagement, leveraging performance monitoring and agile management for substantial business growth. Show less