Rehamathulla Yaseen

Experience

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  Tidy Time

  Jun 2008 - Jul 2009

  Accounts Assistant

  1.Maintaining company accounts and helping account manager in additional accounts related activities. 2.Receiving and processing all invoices, expense forms and requests for payment. 3.Handling and writing cheques and Managing petty cash transactions. 4.Manual Entry of daily purchase and accordingly filing the receipts.

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  Dell Services

  Jul 2009 - Feb 2011

  Data Entry Sr. Representative

  • Worked for the providers (doctors) End to End claim processing.• Demo entry, charge entry and Payment postings.

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  Hewlett-Packard

  Feb 2011 - Sept 2014

  Sales Support Coordinator II

  • Operational Support for HP APJ Field Sales Team.• Assisting the sales team in preparation of quotations (Budgetary Quotations/Legal Quotations) BQ using Excel and LQ using PDF tools.• Assisting sales team includes taking phone calls, answering email enquiries, Check on customer orders, prices and discounts.• Efficiently respond to any online or telephone queries in a calm and friendly manner• Coordinating with other departments internally as well with customers to provide the required information’s quickly and efficiently. • Coordinating with internal supporting team and other department in-case of customer escalations and help to solve the issues on top priority. • Handling queries and Coordinating with Sales and Pre-sales (Technical) Person’s for Product and price related issues.• Cross verifications of the documents like Purchase order, Legal Quotation etc.. before invoice.• Loading Request received from sales via Saleforce.com (SFDC) and processing in FIFO method to avoid escalations.• Worked with Value Order Management Team, Loading the order in SAP Tool.• Worked with Special Pricing Team, Creating EOP using Eclipse tool. Show less

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  Super Swift General Trading LLC (officestoreuae.com)

  Mar 2016 - May 2017

  Sales Coordinator

  • Operational Support for companies Field Sales Team.• Assisting the sales team in preparation of quotations.• Responding the online customer enquires includes answering phone calls, responding email enquiries, also taking care of online chat in a calm and friendly manner.• Follow up with Customer on the quotation sent and receive feedback on the quote sent and convert into order.• Coordinating with Sales team and as well with customers to provide the required information’s quickly and efficiently. • Coordinating with management in-case of customer escalations and help to solve the issues on top priority. • Preparing LPO for purchase.• Handling purchase, negotiate price with suppliers and proceeding with purchase.• Invoicing all the orders received and arrange for next day delivery.• Scheduling the delivery according to the customer location and prioritizing urgent delivery as per customer request.• Feed all the purchase invoice into the tool on daily basis.• Tracking Sales man position on monthly target and report to management.• Daily Attendance update and manage Sales Team.• Pull total monthly sales report from the tool and present to the management.• Follow up with payments from customers and suppliers.• Handling day to day petty cash transactions and taking care of company accounts.Skills• SAP ERP Tool• TALLY ERP 9 – Accounting Software Tool• Microsoft Office – word, excel, outlook and power point• Customer Service• Purchasing & Negotiation Show less

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  Al Gurg Stationery

  Jul 2017 - Dec 2021

  Sales Coordinator

  • Sales Co-ordination and Entity Level IT Co-ordination• Taking care of E-commerce portal as admin. • Operational Support to the Field Sales Team• Preparing Quotation, Processing Orders, prioritizing deliveries and do payment follow up.• Liaise with sales personnel, customers and concerned functions to ensure best customer service experiences are provided.• Direct relation with customers in Handling enquires via email and phone calls. • Follow up with procurement in case of shortage/non availability of items• coordinate with warehouse to ensure goods are dispatched and keep the client informed at all stages on progress• Provide new product information to clients • Coordinate closely with the other teams within the Business Unit to ensure agreed deadlines are met and successfully executed.• Handle all other relevant sales support activities to ensure that operation flow seamlessly.• Monitoring the expiry of the Trade License documents and contact clients and collect and updating the system.• Entity level IT co-ordination, Fixing IT related issues inside the office with the help of central IT • Taking care of IT equipment’s inside the office and ensures everything is working fine.• Arranging Desktop and Laptop for New Joiners and Installing required Applications and Tools.• Trouble shoot the issues in PC and Laptops for colleagues whenever required.• Raising IT Tickets on behalf of colleagues. Additional Work Activities• End of the day Sales report to Business Manager. • Sending reports to Sales Team, reports like Target vs Achieved, day sales, Monthly List of billed customer, customer to focus for billing, Targeting new customer, customer list for pending payments, Customer list for pending documents. • Sending promotional Emails to existing customers.• Other MIS report whenever requested by manager. Show less

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  Perfect purity general trading llc

  Dec 2021 - Oct 2022

  Senior sales support

  Educational Books distribution companyRoles & Responsibilities:• Preparing Quotation, Processing Sales Orders, Sales Invoice and Sales Credit note. • Sending RFQ to vendors, Placing Purchase order, receiving and invoicing purchase orders• Co-ordinating with international vendors and Books publishing companies from UK, US and France to get the latest price and stock availability• Co-ordinating with warehouse and shipper and preparing commercial invoice and documents related to import and export shipment.• Co-ordinating with Vendor in-case of damage or shortage received in the shipment• Co-ordinating with warehouse to ensure goods are dispatched and keep the client informed at all stages on progress• Co-ordinating with Internal Finance Team in-case of any payment related issues• Handle all other relevant sales support activities to ensure that operation flow seamlessly• Preparing Sales order and Purchase order reports to consolidate the pending open orders.• Customer creation, vendor creation, item creation in Microsoft 365 ERP system Show less

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  CREEK LANE GENERAL TRADING LLC

  Dec 2022 - now

  Operations Manager

  Supervised operations staff and kept employees compliant with company policies and procedures.Developed systems and procedures to improve operational quality and team efficiency.Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.Led hiring, onboarding and training of new hires to fulfill business requirements.Developed and maintained relationships with external vendors and suppliers.Analyzed and reported on key performance metrics to senior management.Introduced new methods, practices, and systems to reduce turnaround time.Increased profit by streamlining operations.Negotiated contracts with vendors and suppliers to obtain best pricing and terms.Managed purchasing, sales, marketing and customer account operations efficiently.Monitored daily cash discrepancies, inventory shrinkage and drive-off.Negotiated price and service with customers and vendors to decrease expenses and increase profit. Show less