Cassandra Riggs

Experience

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  Hawthorne Country Store

  Jun 2007 - Sept 2009

  Team Member/Handler

  • Educated customers on proper care and husbandry of poultry, gamebirds, exotic birds, livestock, and small mammals• Maintained stock levels of product and feed throughout the store as well as organized, cleaned, and helped at the register• Regularly fed and watered all animals and sustained adequate holding pens for each creature

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  Escondido Humane Society

  Sept 2009 - Sept 2011

  Animal Attendant

  • Safely handled feral and domestic animals such as small mammals, livestock, reptiles, and birds to ensure secure transfer• Worked under veterinary supervision to make sure each animal was given proper nutrition based on their individual needs • Recorded and kept track of animal behavior in each file to safeguard their proper handling by staff; strong emphasis on aggressive/dangerous characteristics • Followed strict guidelines and utilized proper PPE to chemically sanitize all work and animal housing areas Show less

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  PetSmart

  Sept 2011 - Jul 2014

  PetsHotel Guest Services Associate

  • Practiced good customer service skills such as greeting the customer, making/altering reservations, tactfully handling emotional situations with guests, and assisted guests with understanding company policies• Time and task management skills were required to complete assignments during high traffic hours• Supervised daily animal interaction such as doggie day camp and exercise walks• Closely monitored and recorded all animal behavior in each individual’s file with particular regard to health and feeding routines; abnormalities in behavior and/or health were communicated and cooperatively handled with pet owners Show less

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  Autumn Twilight Morgan Farm

  Dec 2012 - Oct 2014

  Apprentice Trainer/Rider

  • Observed, recorded, and applied reward-based training techniques to horses of all ages and experience levels• Worked cooperatively and safely with lead trainer and horses in close quarters environment • Groomed and monitored animals for overall health, occasionally restraining them for veterinary care• Administered medication and minor treatment as necessary • Assisted in breeding methods from conception through pregnancy, and from birth to adolescence

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  San Diego Zoo Wildlife Alliance

  Jun 2014 - now

  Nutritional Services Assistant

  • Handle, process, and measure daily supplements and animal food items using San Diego Zoo Global diet sheets• Assist with species-specific behavioral enrichment items as needed, by collaborating with team members and keepers• Record detailed inventory of incoming shipments as well as provide supervisors with completed order sheets to maintain stock levels• Follow all USDA, OSHA, and IACUC biosecurity protocols regarding sanitation and work safety • Capable of lifting 50lbs among other strenuous physical requirements on a daily basis such as standing, chopping, and cleaning• Certified to operate manual and electric pallet jack, CAT forklift, and SDZ Global vehicles Show less

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  Johnson Family Farms Boarding & Training

  Oct 2014 - Dec 2017

  Assistant Trainer

  • Worked closely with lead trainer to assess incoming client’s needs• Produced 30, 60, and 90 day schedules for horses that were in full-time training• Supported boarding stables’ values by displaying and communicating horse’s progress with visiting owners