Nadhar Nozri

Experience

• 

  KPMG

  Jul 2015 - Dec 2015

  Vacation Trainee (IT Advisory)

  Being assigned in penetration testing team and learned on the penetration test process. Besides, get a chance involved in a real life security network breaching such as information gathering. As well as gaining experienced in the real security crisis. Able to have an opportunity create a question regarding steganography in KPMG Cyber Security Challenges 2015.In charge on doing some task regarding:-System Development, System Analysis, Office Automation-Networking-Security Assessment-Project Management Show less

• 

  Telekom Malaysia

  Feb 2016 - now

  Unit: Transformation & Optimization Network Intelligence Centre, TONICDivision: Network Intelligence Centre, NICMain KPI (To achieve autonomous operation)1. Focusing on system automation2. Process streamlining3. Enhancing workforce efficiency4. Leveraging AI / MLKey Responsible1. Execute Organizational Transformation Initiatives2. Enforce the NIC Transformation Framework3. Project Management4. Stakeholder Engagement and Communication5. Change Management6. Performance Tracking and Reporting7. Ensure execution enforcement and compliance of quality standards (ISO) Show less Unit: Unifi Service Technology ManagementDivision: Service Operation Centre1. Establish & manage ecosystem framework of end-to-end quality on Unifi services technology and aligns it with TM strategies towards customer experience management. 2. Manage & plan end-to-end Unifi service performance, focus on service fault rate to support on customer experience management towards achieving more effective and cost beneficial operations. 3. Lead & manage in establishment of data analysis mechanism & execution procedure by using various analysis tools such as Power BI, cause & effect analysis, etc. 4. Manage & formulate new Unifi services and Unifi fault rate performance report & responsible to translate customer experience strategies to operation targets, indicators and action plans. 5. Continuously review & fine-tune the quality of experience methodologies and processes to ensure it meets with the business requirements and customer experience managements. 6. Conduct, plan & establish adequate and effective tools monitoring of quality on Unifi services technology within TM and beyond TM services. 7. Manage & review the effectiveness of initiatives to avoid & eliminate waste in time and resources as well as increase the effort impact. 8. Conduct regular staff performance review and continuously uplift staff job knowledge and skills 9. Ensure execution and compliance of quality standards (ISO) throughout the unit. 10. Identify & minimize possible risks and manage controls to mitigate the risks. Show less Unit: IP Traffic EngineeringDivision: ISP Network ManagementTELETRAFFIC ENGINEERING1. Monitoring traffic performance end to end in TM network to avoid any potential congestion occurred.2. Analyzing on capabilities of TM network to sustain the additional traffic to load in IP network and ensure the additional traffic will not impact the current traffic performance.3. Forecasting on capabilities of TM network whereby do TM need to spend more to expand the network or TM can monetize the current network to cater the existing and future traffic load.4. Calculate a breakpoint to create an awareness and manageable the domestic traffic such that the current condition of traffic is in ideal usage and not exceeding traffic threshold.5. Do a complete end to end analysis on network performance for fixed broadband, mobile, IPTV & others services offered by TM.7. Manage any abnormal traffic behavior in the network to ensure the performance remains give the best experience to the customersDATA ANALYST1. Providing National Network Operation Centre (NNOC) with the Internet Insight on reporting booklet and in automated dashboard for subscribers’ performance up to applications based. E.g. Number of Customers, Upload and Download Usage, Top Applications Usage etc.2. Clustering and Analyzing the impact of new product and services based on network data and leads the team with new recommendation based on beneficial insight. 3. Use R, SQL and Power Bi as an analytic tool to massage, analyze, forecast and tabulate huge data into reporting form as well as developed the meaningful insight. 4. Familiarize with SQL query in CLODERA Hadoop and Impala Query to ease daily tasks5. Use Microsoft Power BI (Interactive Data Visualization Tools) as visualization tool to ensure firm understanding to the audience and provide an eye-opener on presentable data in the digitalize dashboard.6. Selected as one of the Power BI Trainer in TM Division. 7. Provider on TM network data for MCMC Show less

  • Manager Analytic & Project Management

    Jan 2025 - now

  • Manager Unifi Service Technology Management

    Aug 2022 - Jan 2025

  • Assistant Manager Application Analyst

    Feb 2016 - Aug 2022