Jonathan Hyatt

Experience

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  Weinstein Properties

  Sept 2011 - May 2014

  Leasing Trainer/Technical Support

  • Converted to new management software with minimal down time• Provided training for new management software and Operating Systems• Training new team members on all operational processes• Created training and operational documentation for new management software• Provide technical support for LAN, VPN, and application related issues• Supervise trainees while ensuring their work is completed to meet deadlines

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  The Clearing House

  May 2014 - Jul 2018

  •Led the implementation of the ServiceNow platform and Real-Time Payments project with a strong emphasis on risk assessment and control.•Developed an enhanced risk-based framework incorporating industry best practices to establish a more mature process and foster a risk-aware organizational culture.•Ensured compliance with PCI standards for the Secure Token Exchange project, mitigating potential security risks.•Developed a refined risk assessment process that eliminated subjectivity by introducing an objective risk scoring model, resulting in more consistent evaluations and improved decision-making for risk mitigation.•Developed training programs to increase awareness of risk management principles across the organization.•Provided leadership and consultation on risk management best practices, leading to enhanced risk oversight and improved decision-making processes.•Mentored and trained junior risk analysts, fostering a culture of continuous improvement and knowledge sharing within the team.•Collaborated with internal and external auditors to support audit processes, providing relevant documentation and insights to ensure compliance with regulatory standards and improve governance practices Show less

  • Risk and Change Management Lead

    Jan 2016 - Jul 2018

  • Risk and Change Management Analyst

    Jun 2015 - Jan 2016

  • Operational Risk and Network Oversight Specialist

    May 2014 - Jun 2015
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  Lincoln Financial Group

  Nov 2018 - Apr 2024

  Risk and Release Management Lead

  •Spearheaded the redesign of the release management process, focusing on risk reduction and compliance, which led to improved process efficiency and reduced compliance issues.•Developed and communicated KPI and KRI metrics for upper-level executives, emphasizing risk indicators and mitigation strategies.•Conducted Risk Self-Assessments (RSAs) to evaluate the effectiveness of processes, controls, and compliance with regulatory frameworks, identifying key risks and mitigating factors.•Coordinated cross-functional teams to ensure compliance with regulatory requirements and industry standards, resulting in successful audits and enhanced regulatory adherence.•Performed Business Impact Analyses (BIA) to evaluate potential risks and business impact, leading to a reduction in security incidents. Show less

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  Discover Financial Services

  Mar 2025 - now

  Risk Management Lead