Fred Robinson

Experience

• 

  TCS - Time Customer Service, Inc.

  Jan 1999 - Jul 2017

  • Directed software engineering design and delivery of new and existing services to support business objectives for the Time Inc subscription services’ products, which generated ~$1 billion in revenue, across a global team.• Steered knowledge management efforts with knowledge transfer program to grow accountability and enhance subject matter expertise of captive offshore group• Led the migration of the TCS application stack from a on premise data center to a cloud-based architecture toward overall Time Inc objective to reduce expenses related to real-estate footprint• Introduced agility to the planning and prioritization of technology efforts for all product verticals within the TCS subscription services framework • Architectural and strategic guidance for the Subscriptions revenue stream within the enterprise wide revenue recognition technology efforts for ASC 606, which includes interfacing with the legacy technology stack along with integration of a 3rd party revenue recognition engine• Developed and managed budget for global Engineering team Show less • Managed software engineering teams responsible for maintaining the Subscriber Management, Financial Services, Customer Contact and Data Warehouse application frameworks, relational databases and/or customer interfaces• Managed Quality Assurance (QA) staff responsible for supporting Technology & Product Engineering and the customer fulfillment infrastructure• Fostered resource capacity planning across supported product verticals• Collaborated with senior management of Subscriber Management and Financial Services business areas to introduce agility to the planning and prioritization for their respective technology efforts• Subject matter expertise for Payment Services integrations with Apple Pay, Amazon Payments, PayPal and a proof of concept with Bitcoin• Developed and managed budgets for respective product verticals• Prepared management summaries and presentations for senior management• Co-authored and presented to TCS and Time Inc. business senior management the Five-Year Modernization Strategy Plan, which would extend API integration capabilities of the legacy framework while reducing technical debt • Founding member of the Architectural Review Board, which developed architectural principles for the Engineering team Show less • Provided program management of software engineering efforts for Payment Services and Financial Services product verticals• Led development staff responsible for maintaining the Payment Services and Partnership / Third Party Billing application frameworks and relational databases• Proposed vision and led software engineering efforts for Payment Services framework that includes a business rules engine utilized by Financial Operations to maximize payment authorizations and manage chargebacks• Provided project management of software engineering efforts for electronic payments API• Developed a value proposition of the Agile methodology for presentation to the Controller for Financial Services application stack. The Controller subsequently committed a business owner and we moved to the methodology for Financial Services software engineering efforts• Collaborated with Finance business management to prioritize development efforts• Created and maintained resource utilization plans• Prepared management summaries and business use cases for proposed development efforts• Created and maintained resource utilization plans.• Original member of Time Warner Payments Roundtable Show less

  • Director of Software Engineering, Global Technology Services

    Oct 2016 - Jul 2017

  • Software Engineering Manager, Technology & Product Engineering

    Dec 2012 - Sept 2016

  • Project Manager, Applications Development

    Jan 1999 - Nov 2012
• 

  FDR Technology Solutions, LLC

  Oct 2017 - now

  Principal

  Software Engineering, Solutions Delivery and Digital Transformation Guidance and Consultation;Program / Project Management

• 

  BeachTran Clearwater LLC

  Feb 2019 - Nov 2022

  Board Member

  Board Director and Investor. Providing technology insight and project management toward goal of bringing Aerial Personal Rapid Transit (APRT) to Clearwater Beach. The system will be the first of its kind on the Western Hemisphere using new MagLev technology for a Rapid Transit Transportation System.

• 

  Citi

  Sept 2020 - Jun 2021

  Sr. Chief of Staff | SVP

  • Planned and monitored the Engineering & Data Services (EDS) organization's annual financial budget (Financials - $323 million, Headcount -1,200+) against Plan. Established and provided oversight of other expenses (e.g., corporate allocations, T&E).• Directed onboarding process and managed technology and other headcount associated expenses while driving efficiencies.• Managed the supplier governance function by supplier identification and contract negotiations, setting and tracking of supplier measures related to delivery, quality, productivity, innovation, cost efficiencies and overall alignment with Citi's broader goals.• Strategic Advisor to EDS Managing Director. Managed the strategic execution of both employee and non-employee initiatives from resource planning, forecasting, compliance and strategic program execution.• Managed the production of executive communication deliverables that required collaboration across multiple business units and leadership teams.• Managed executive communications for technology teams.• Created presentations and communications to Senior Leadership on key initiatives.• Managed relationships with key stakeholders, leadership and executive team.• Acted as an advocate leading culture initiatives within the organization• Liaised with Finance, IT Risk and Control, PMO, and Vendor Management teams to build and maintain the appropriate supporting infrastructure for business management. Show less