Bertha Sitorus

Experience

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  Private English Tutor

  Jan 2000 - Jan 2002

  English Tutor for children and adults

  Implement instructional activities that contribute to a climate where students actively engaged in meaningful English learning experiences.

• 

  DHL Express

  Oct 2001 - now

  Perform a full range of secretarial and administrative support task for Finance.• Provide basic analysis into Finance-related data and information• Prepare data and ensure timely submission of Country and Regional Finance reports and otherrequired documentations• Establish various filing and records management systems• Create budgetary report for petty cash expenses, direct and indirect expenses for completedand the starting of project• Ensure administrative office information and procedures to be updated and compiled efficiently Show less

  • Senior Manager, Customer Service Process, Asia Pacific Excluding China

    Jul 2022 - now

  • Senior Manager, Customer Service Process Global and Asia Pacific (Excluding China)

    Jan 2020 - now

  • Key Account Support Manager (Nationwide)

    Aug 2017 - Dec 2019

  • Customer Care Manager (Nationwide)

    Sept 2015 - Jul 2017

  • Customer Service Development Manager

    May 2014 - Aug 2015

  • Executive Secretary to Managing Director

    Nov 2011 - Apr 2014

  • Finance Functional Coordinator

    Apr 2007 - Oct 2011

  • Customer Care Executive

    Sept 2004 - Apr 2007

  • Customer Service Advisor

    Oct 2001 - Sept 2004