Bernita Cauthon

Experience

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  City of Kansas City, MO (Councilman Dan Cofran)

  Jun 1987 - Jan 1989

  Council Assistant

  Provided diverse administrative support to 4th District (in-district) councilman who chaired the Economic Development Committee.

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  City of Kansas City, KS

  Jan 1989 - Jan 1991

  Program Manager

  Pass-through agent for US Department of Housing and Urban Development funding for numerous city programs.

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  The Woodlands Horse and Greyhound Race Tracks

  May 1991 - Jan 1996

  Pari Mutuel Betting Attendant
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  City of Kansas City, MO

  Jan 1996 - Dec 2003

  Directed the work of 11 full-time call takes in City's Action Center which received 65,000 requests for service and information per year. In Director's absence, served as Director. Responsible for Tier II follow up on citizen requests for information and service. Developed and maintained "Key Contact" list to expedite solutions for citizen requests outside of service level of agreement. Coordinated yearly "recharges" for staff to build comaraderie and maintain staff morale. Responsible for all systems in the Action Center including information management, computer, phone and fax maintenance and hiring, training and discipline of team members Show less

  • Operations Manager

    Aug 1999 - Dec 2003

  • Weatherization Program Assistant

    Jan 1996 - Aug 1999
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  City of Bates City, MO

  Jun 2004 - Dec 2004

  City Administrator

  Served as City Administrator for 4th Class Missouri city. Managed executive leadership team of 4 full-time employees, city clerk, city collector, water and pollution control director and police chief. City had 12 full and part-time sworn police officers. Managed contract with Lafayette County Fired Protection for fire services. Directed multi-million dollar sewer improvement project that transformed Bates Citians from using septic tanks to city sewer. Directed purchase and construction of new city water tower. Designed and created city newsletter. Designed and created city planning charrette (a meeting in which all stakeholders in a project attempt to resolve conflicts and map solutions). Represented City at Missouri Municipal League Annual Convention in Springfield, MO. Planned and presented key to the city to Olympic Silver Medalist Terin Humphrey. Show less

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  S. A. FLICK SEED COMPANY

  Jan 2005 - Jan 2006

  Director Of Development

  • Raised capital through selling shares in new generation agricultural cooperative for owner of small minority-owned seed company who developed proprietary process to use seed hulls and out of condition hay to make pellets for use in pellet stoves.

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  Missouri Bioenergy

  Jan 2006 - Feb 2007

  Grants Writer

  • Researched, wrote, and monitored over 100 local, state and federal grants through the Missouri Department of Agriculture, Missouri Department of Natural Resources and the United States Department of Agriculture for use in creating a biomass energy source using out-of-condition hay, seed chaff and corn stalks.

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  Full Employment Council, Inc.

  Nov 2007 - Oct 2008

  Program Coordinator

  • Provided financial aid to students in health care, bio-science and advanced manufacturing attending local community colleges.

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  U.S. Census Bureau

  Mar 2010 - Apr 2010

  Enumerator (US Census 2010)

  • Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms.

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  Stand Up Blue Springs

  Mar 2011 - Nov 2011

  Resource Development Manager (Consultant)

  • Responsible for Let's Move! Blue Springs health initiative, Dental for Kids program providing no-cost dental care, and a permanent dental home, to students in the Blue Springs school district from kindergarten to high school graduation, coordinating dental supply drives.• Co-director 8th annual Princess Party, fundraiser for Dental for Kids which raised $27,000 in 2011.

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  H&R Block

  Jun 2012 - Aug 2014

  Customer Service Representative Team Lead

  • Customer Assistance, Resolution and Engagement (CARE) Team Tier II specialist assisting H&R Block Emerald Card holders, Emerald Advance (line of credit) and tax clients with problems, questions and concerns pertaining to their Emerald Card.Recipient "In the Know" pin for the most contributions to Consona, H&R Block's in-house on-line reference library.

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  Kansas City Board of Election Commissioners

  Oct 2014 - Feb 2016

  Voter Services Supervisor

  • Provided daily supervisory duties for Voter Services Dept., of the Kansas City Board of Election Commissioners (KCEB) managing 6 voter services clerks.• Processed new voter registration cards, change of names, change of addresses, merging voter records, managing felons, managing voters judges incapacitated, deleting deceased persons, researching voter registrations for law enforcement and social service agencies and managed Safe at Home program. • Director, permanent and walk-in absentee voting program.• Featured guest speaker at monthly Naturalization ceremonies at US District Courthouse, Kansas City, MO encouraging newly minted Americans to register to vote and become involved in the electoral process. Founded National Voter Registration Day, “Show Me the Vote”. Show less

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  United Services Community Action Agency

  Aug 2016 - Dec 2016

  Healthy Homes Case Manager

  • Audited residences in order to eliminate health and safety barriers to having a healthy home. • Solutions included providing residents with educational materials on how to have a healthy home as well as providing appliances and cleaning tools used to maintain a healthy home.• Coordinator, Fall Healthy Homes Workshop for 100 attendees at St. Mark’s United Inner City Services • Restored utility service for residents by paying shut-off and/or disconnects notices from area utilities. Show less

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  CROSSMARK

  Apr 2017 - Oct 2018

  Event Specialist
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  United Way 2-1-1

  Oct 2018 - Oct 2022

  Call Specialist
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  Mid-America Regional Council

  Oct 2022 - now

  MARC Aging and Adult Services Intake Specialist