Amanda Williams

Experience

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  Rogers Centre

  Apr 2006 - Apr 2015

  Luxury Suite Hostess

  Provided “First-Class Guest Experience” hostessing major sports events including: Blue Jays games, NFL, CFL, and concerts. Always friendly, professional, approachable and committed to generating exceptional service!

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  RBC

  Feb 2012 - now

  As a part of the Pre-Production Services Business Change & Asset Management team, my position is accountable for: Leading, managing and executing the development of strategic communications, including the compilation of marketing materials, and operational Key Performance Indicators. Providing support to Head, Pre-Production Services on an ad-hoc basis with the development of internal communicationsAsset lifecycle management through liasing with vendors and business partners to ensure timely refreshes/exits of equipment.Planning/scheduling/executing the annual inventory audit which involves a 100 percent inventory of all PPS Production Assets Developing, documenting, and delivering on-the-job training materials, quick reference guides, task checklists, etcEnsuring a strong understanding of Pre-Production Services, procedures and processes in order to identify opportunities for improvements Show less

  • Senior Director, Tech Support Services & Modernization

    Jul 2021 - now

  • Director, Service Desk Volume Reduction Program

    Nov 2019 - Aug 2021

  • Director, Talent & Upskilling

    Nov 2018 - Nov 2019

  • Senior Manager, Global Hosting Business Office

    Feb 2016 - Nov 2018

  • Communications & Analytics Manager - Windows and SQL Modernization Program

    Jul 2014 - Feb 2016

  • Strategic Communication and Asset Management Analyst, Pre-Production Services

    Feb 2012 - Jul 2014
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  Filo Entertainment

  Feb 2015 - May 2016

  Sales Representative

  Filo is a full-service entertainment company that provides a unique and professional experience, with a focus on Luxury Suites at the Air Canada Centre, Rogers Centre and BMO field.