Levent Yaşarol

Experience

• 

  Arcelik

  Aug 2003 - Sept 2003

  Intern
• 

  Bilge Adam

  Jan 2004 - Oct 2006

  Trainees

  Visual Basic.NetC#.NetVisual Studio

• 

  Arcelik

  Aug 2004 - Sept 2004

  Intern
• 

  Arcelik

  Aug 2005 - Sept 2005

  Intern
• 

  Kuşman Yazılım

  Sept 2006 - Jun 2007

  Computer Engineer

  Development of windows and web applications, OOP, database design, management and programming on SQL Server

• 

  Yapi Kredi Emeklilik A.S.

  Mar 2008 - Aug 2010

  Software Developer

  Designing and developing of batches and web-based core banking and insurance applicationsCoding C#.net

• 

  Turkcell

  Sept 2010 - Apr 2018

  Campaign Development Team SupervisorLeading a team of 18 resources focused on service-tariff-campaign integration for all new productsPerformance measurement and scoringSenior Business Analyst - Mass Acquisition & Retention Account LeadMass acquisition & retention account lead and team ITIL process facilitatorsCoordination of demand management processWorking with the marketing department as a business analyst and help them to develop their campaign scenarios,services and tariffs according to the technical capabilitiesInbound&outbound campaign management Overall coordination of new product definition and test processImplementing E2E phases to business operations processesAutomatization of manual handled definition & test phases Show less

  • Expert Agile Coach

    Jun 2017 - Apr 2018

  • Mass and Mobile Internet Campaigns Team Manager

    May 2016 - Jun 2017

  • Business Analyst - Kanban Master

    Sept 2015 - Jun 2017

  • Campaign Development Team Supervisor

    Feb 2012 - Aug 2015

  • Quality Assurance Leader

    Dec 2010 - Jan 2012

  • Campaign Integration Engineer

    Sept 2010 - Dec 2010
• 

  Vodafone

  May 2018 - now

  Managing the digital customer value management decisioning team.Provide leadership to high skilled software engineering teams consists of 30+ multinational software engineer and decisioning architects within an agile organization on business tribes. My teams provide personalized product to each customer, in real time on multi channel campaign management platform. With Pega Marketing tool, contextual, big data, machine learning and AI-triggered communication and offer fulfillments are generated for each customer, with real-time insights on their current needs on inbound, outbound and omni-channels. We provide solutions for the directorships of Consumer Business Growth Tribe, Marketing and Acquisition Tribe, Care Tribe and Vodafone Business Tribe. Also, I manage IT related items as an IT co-tribe leader in the Growth Tribe. Show less

  • Digital CVM Solutions Senior Manager

    May 2023 - now

  • Digital CVM Solution Manager

    Apr 2021 - May 2023

  • Offer Solutions Manager

    May 2018 - Apr 2021