
Mohammed Baasher
Customer Support Executive

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About me
Accountant
Education

Osmania University
2007 - 2010Bachelor Commerce
Experience

NBH Info Tech
Sept 2006 - Apr 2009Customer Support ExecutiveWorked with Call Centre (NBH InfoTech.) as a Customer Support Executive in inbound process. This company work for As Seen OnTV (USA).Responsibilities:-Handle pre and post order customers services in both voice and live text support form.Working with customers to collect information and place orders on their behalf.Notifying affected customers of interruptions and delays in the services.Inviting visitors for live chat and helping them find their requirements.Resolving issues, forwarding and escalating cases to relevant support teams.Documenting, updating data and creating reports using various applications.Handling day to day interaction with B2B consultants. Show less

Jawdat Trading & Contracting Co. Ltd
Aug 2009 - Apr 2011AccountantWorked with Construction Company (Jawdat Trading & Contracting Co. Ltd.) as Accountant and process all accounting entries.Responsibilities:-Handling the petty cash.Entering all the vouchers in Tally after checking the invoices.Preparing salaries for all office employees including the site office.Making payments to Subcontractors and Suppliers.

Saudi BinLaden Group
May 2011 - Oct 2018Accountant ( Accounts Payable & Receivable Specialist )Worked with Construction Company (Saudi Bin Ladin Group) as Accountant (Accounts Payable Specialist). Processing all accounting entries on Oracle ERP and a Team leader in a group of 5 persons.Accounts Payable Responsibilities:-Making Ledger accounts for the invoices.Creating the prepayment payment as per the contract of Sub Contractor & Supplier.Entering the Payment Certificate for releasing the payment to Sub Contractors & Suppliers.Payments made through Cheques or Letter Of Credit (LC )Matching P.O Vouchers with MRV’s.Create the Retention, Debit Note & Credit Note to the Sub Contractor & Suppliers.Prepare the statement of Accounts.Internal Auditing & External Auditing.Checking of due balance and reconciliations.Banking Duties:-Import bank statement through online process.Contact bank for bank statement if any errors occurred online process.Analyzing and recording all appropriate debit and credit adjustments.Monthly tracking of incoming Bank Statement.Reconciliation of incoming Bank Statement with company books.Forward details to bank for opening new Letter of Credit (LC).Follow up with bank for Credit & Debit advice's of Letter of Credit transactions.Taking care of Amending, Cancelling and Utilizing of Bank Guarantees.Accounts Receivable Responsibilities:-Assist with month-end closing.Prepare and maintain various reports.Maintain accurate aging report.Identify and execute the necessary process adjustments.Send statement to outstanding customers.Reconcile A/R to the G/L.Investigate and resolve customer queries. Show less

Eagle Software Centre
Oct 2018 - Aug 2019AccountantWorked with Gaming Distribution Company (Eagle Software Centre)as Accountant and process all accounting entries. This company work’s for all thedistributors like PS4, X-Box, Nintendo Switch & Other PC games all over Middle EastCountries.Responsibilities:-Collection of cheques from the retailers and deposit into the bank.Communicate with clients and send them reminder for payments and follow up.Prepare petty cash transaction and make entry in system.Manage travel and expenses reports for department team members.Preparing salaries for all office employees. Show less

Rifai Filling Station
Dec 2019 - nowAccountantWorking with Rifai Filling Station (Essar Group) as Accountant. Process all accounting entries and administration work.Responsibilities:-Handling the petty cash.Preparing salaries for all employees.Collection of cheques from the retailers and deposit into the bank.Communicate with clients and send them reminder for payments and follow up.Assist C.A. for preparing GST and Tax Returns.
Licenses & Certifications

Bachelor of Commerce
Languages
- enEnglish
- arArabic
- hiHindi
- urUrdu
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