Shauna Burkhalter Kunitz

Experience

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  HealthStream

  Sept 2013 - Aug 2016

  • Director, Data Collection Solutions

    Mar 2016 - Aug 2016

  • eSurvey Manager

    Sept 2015 - Mar 2016

  • eSurvey Coordinator

    Sept 2013 - Sept 2015
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  NaviHealth

  Nov 2016 - Oct 2017

  Business Analyst Software Engineering (Contract)

  • Day-to-Day Hands on Management of Agile Development Team (Offshore and Onshore)• Product Owner and Business Analyst for Client Implementations Team - IT• Conceptual Design and Implementation of Automation Project for Compliance Communications• Process Engineering and Improvement with Internal Business Teams• Training of Business Users in JIRA for UAT Testing and Prioritization• Standardization of Onboarding Process for New Client Implementation• Led Multiple CMS Mandated Communications Initiatives for Compliance Department• Process, Procedure and Training Documentation for New Software Implementation Show less

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  Change Healthcare

  Jul 2018 - Sept 2018

  Project Manager, Software Migration (Contract)
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  State of Tennessee, Dept. of Health, Office of Emergency Preparedness

  Sept 2018 - Aug 2019

  Senior Business Analyst

  Responsible for identifying and interviewing key stakeholders to assist with identifying and documenting user needs that support the selection and integration development of a Web-based tool that can be used to better match patients with the appropriate inpatient mental health beds. Support the planning, preparing, and documenting sessions with stakeholders. Develop content and deliver user training which supports the adoption and use of the current bed tracking system. Train end users to perform real-time listing and searching for treatment beds and services across the state. Work with organizations to implement near real-time bed reporting. • Identify key stakeholders from hospitals, crisis service centers and psychiatric facilities• Plan, prepare, and conduct requirement sessions with key stakeholders• Identify needs, investigate options, and identify solutions for a web-based tool• Vet 3rd-party application solutions for ease of integration and implementation with current internal system • Create and manage a steering committee consisting of internal and external team members at all levels of public and private health organizations• Prepare Business Requirement Documentation, Technical Requirements and User Stories for development• Conduct project meetings; create and maintain project artifacts Show less

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  Deloitte

  Aug 2019 - now

  • Senior Manager, IT Engagement

    Aug 2022 - now

  • Manager, Engagement

    Feb 2021 - Aug 2022

  • Manager, Business Systems Analysis

    Jan 2020 - Feb 2021

  • Manager, Business Solutions Analyst

    Aug 2019 - Jan 2020