
Lili Lin
Conference & Events

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About me
✨ Event Producer Extraordinaire ✨ Innovation enthusiast | Creative | Solutions mindset
Education

Latrobe University
2009 - 2012Bachelor of Business Tourism and Hospitality Management
Experience

Australian Society of Medical Imaging and Radiation Therapy
Mar 2010 - Jun 2012Conference & EventsI was an integral member of the organising team for two scientific meetings which attracted ~1000 delegates each held in Adelaide (2011) and Sydney (2012). Concurrently, I delivered up to five national workshop style events each month attracting between 20 to 200 delegates. Key roles included: - Maintaining key stakeholder relationships including sponsors- Processing registrations and payment- Logistics including merchandise freight and travel and accommodation arrangements- Merchandise sourcing and stocktake - Creating and collating delegate packs - Coordinating event room set ups and catering requirements- Onsite event activities: setup, registration, customer service and shut down- Producing post event reports summarising event details, guest feedback and overall performance Show less

Crystal Palace Catering
Mar 2013 - Jul 2014Sales & Operations ManagerCrystal Palace Catering is the premiere Asian catering company in Australia. I worked closely with the Managing Directors where we were awarded the Australian Bridal Industry Awards ‘Independent Caterer of the Year’ in 2014. I was responsible for managing a portfolio of up to seven weddings a week. I ensured client expectations and requirements were effectively communicated from sales to planning through to operational delivery team. Key responsibilities included:- Prompt follow up of initial enquiries, meeting with new clients and contract negotiation - Budget management, invoicing, cash handling, post event revenue reconciliation- Building and maintaining client and other stakeholder relationships - Liaising with key stakeholders: client and their families, guests, staff, kitchen, venue management and other suppliers- Finalising client event orders containing dietary requirements and seating arrangements- Preparing event briefs detailing specifics for the FOH and BOH teams- Inventory and logistical management - Post event follow up to ensure client satisfaction- Staff recruitment, training, rostering, maintaining staff records, disciplinary procedures and dismissals Show less

Acquire Learning
Jul 2014 - Dec 2015Event ManagerDuring my time here, I produced two national three-day conferences for entrepreneurship students featuring an inspiring international line up of speakers including Steve Wozniak, Mark Bouris and Geoff Huegill. In addition to these, I also successfully produced over 30 national two-day training workshops and 12 national one-day professional development seminars. Key roles included:- Creating and maintaining meaningful customer relationships and database- Venue and supplier research and contract negotiations - Working closely with our internal stakeholders by facilitating and participating in collaborations, brainstorming and research sessions- Development and execution of marketing and communications strategy- Speaker and talent management including sourcing, contracting and organising flights and accommodation- Venue site inspections, proposal, contract, food and beverage and AV order reviews - Logistics including merchandise freight - Event on-site set up and pack down- Statistical analysis of event in order to producing reports for management- Identify opportunities for continual innovation through reflection and review Show less

ICMS Australasia
Feb 2016 - nowIn this senior role, I enthusiastically lead the concept development, production and client management of our creative and innovative ventures. My current and past projects include:- Opening Ceremony and Welcome Reception for World Mining Congress 2023 (4,000pax)- Dinner Under the Southern Stars Gala Dinner for World Mining Congress 2023 (2,000pax)- Association of School Business Administrators 2023 National Conference featuring 3 social showcase evenings: White Night Welcome, Laneway Party, A Night in the Birdcage Gala (1,000pax)- Bragg Your Pattern & Crystal-A-Con STEM events as part of the International Union of Crystallography 2023 Congress - Promotional video for the International Union of Crystallography 2023 Congress (2,000pax)- Welcome Reception & Gala Dinner for the 2022 Conference on Soil Mechanics & Geotechnical Engineering (600pax)- Opening & Awards Ceremony for the 2021 International Committee of Space Researchers (2,200pax)- Gala Dinner for the 2020 Congress for Asia-Pacific Federation of Hand Surgeons and Therapists (500pax)- Youth Space STEM Event 2021 (1,000pax)- Australasian and International Forensic and Toxicology Conferences - International Addiction in Medicine Conference Show less Key projects delivered:- University of Melbourne MD Student Annual Conference 2016 - 2022 (1,400pax)- Australian Music Therapy National Annual Conference 2016 - 2018- Don’t Forget The Bubbles Acute Paediatrics Conference Annual 2018 - 2022 (600pax)- Association of School Business Administrators Victorian Chapter 2018 & 2022 Conference- Catholic Education Business Administrators 2018 Conference- Forensic and Clinical Toxicology 2018 & 2022 Conference- International Society for Forensic Radiology & Imaging Congress 2018- Pacific Asia Knowledge Discovery and Data Mining 2018 Conference - The Australian Sociological Association 2018 Conference (450pax)- 56th IEEE Conference on Decision and Control 2017 (1,500pax)- 4th International Congress on Soldiers Physical Performance 2017 (550pax) - Australian Association for Environment Education Conference 2016 (300pax)- International Integrated Smart Grid Technology Conference 2016 (250pax)Key responsibilities include: - Client and wider committee management - Full financial management of conferences - Project timeline management- Conference and event conceptualisation, planning, operational delivery- Program and speaker management- Supplier management including venue, design, entertainment, merchandise, AV- Conference team management including volunteers- Business development - Actively participating in industry events Show less
Creative Director
Mar 2019 - nowSenior Event Manager
Nov 2017 - Mar 2019Event Manager
Feb 2016 - Nov 2017
Licenses & Certifications

Responsible Service of Food
William Angliss InstituteJan 2009
Food Hygiene Certificate
William Angliss InstituteJul 2012
Food Safety Supervisor
William Angliss InstituteJul 2012
Responsible Service of Alcohol
William Angliss InstituteAug 2011
Emergency & Evacuation Warden
Fire and Safety Australia Pty LtdSept 2015.webp)
First Aid & CPR
St John Ambulance Australia (VIC)Aug 2015
Languages
- enEnglish
- maMandarin chinese
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