Joseph Chiuri

Experience

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  Afya Sacco Society

  May 2017 - May 2019

  Junior Software Engineer

  Installed,diagnosed,repaired, maintained and upgraded ICT hardware and equipment to ensure optimal performance. Identified,researched and provided input on unique and recurring technical problems by monitoring and analyzing incoming calls/messages and support requests.Used troubleshooting techniques and tools to identify defective tools and any problems associated with network connectivity and workstation hardware/software.Debugged and responded to technical problems or issues related to hardware and software in person,by email, social media and phone in a timely, accurate and professional way. Show less

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  Leadsoft

  Jun 2019 - Mar 2021

  Software Engineer

  Completed tasks requiring knowledge of programming procedures and programminglanguages including JavaScript and SQLFulfilled duties requiring knowledge of Office 365 and Microsoft Dynamics CRM/D365deployment and configurationManaged and took part in implementation of Microsoft Dynamics CRM and D365.Boosted productivity as an active Agile backend member by implementing a new way of posting our daily standups 3 times a day making the team more accountable for their work time.Worked with managers and associate consultants to complete delegated duties such as technical documentation and entry-level system deployment tasks. Show less

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  Eclectics Intl.

  Mar 2021 - now

  Senior Technical Support Engineer