Laura Goodwin

Experience

• 

  Rapp Collins Worldwide

  Feb 1993 - May 1997

  Account Executive

  Excellent client services.Loyalty program management.Data management and verification.Project management.Process management.

• 

  QuantumPlus an Omnicom Company

  May 1997 - May 1998

  Senior Project Manager

  Excellent client services.Direct Mail targeted messaging and custom product confirmations.Process Management.Project Management.Problem identification and resolution.Staff development and leadership.

• 

  Verizon

  May 1998 - Feb 2001

  Staff Manager - LD Fulfillment

  GTE Provisioning Process SMEOptimization of long distance order cycle times.Order failure recovery.Adherence to regulatory policies.Process Improvement.Corporate audience reporting.Telemarketing Vendor Management.Process Management.Project Management.Problem identification and resolution.1999 Graduate GTE Marketing Management Development Program

• 

  Level 3 Communications

  Feb 2001 - Feb 2003

  Analyst - Network Capacity Management

  DSL service line capacity management.Network inventory monitoring and reporting.Corporate audience reporting.Identification of under utilized/oversupplied markets.Recommendations for cost savings.Project management.Process management.

• 

  Marketing Technology Group (now Tabs Direct)

  Feb 2003 - Apr 2006

  Account Group Manager

  Outstanding client services.Direct mail program execution and management.Data process management and verification.End to end project initiation, management, completion, and reporting.Postal requirements and adherence.Response to RFPs.Staff management, development, and leadership.Departmental budget management and profitability.

• 

  Delaney Vineyards

  Mar 2012 - May 2013

  Special Events Marketing Manager

  Promoted the vineyard through social media, blogs, e-mail, and special public events. Increased the company's fan base by 30% from March 2012 to May 2013. Planned, project managed, and executed 3 new events in 2012 (Dog Days, Fall Festival, and Car Show). Represented the vineyard with the City of Grapevine and other entities to plan joint events. Assisted Management with staffing and marketing strategy for retail and private events.

• 

  Bookkeeping4U, LLC

  Sept 2017 - now

  Owner

  Providing bookkeeping services and client support to local businesses and non-profits on a contract basis. On site or remote. One-time or recurring.

• 

  CFO Shield

  May 2018 - now

  Bookkeeper

  Supporting 9 clients in both an in-office and remote capacity. Responsibilities include daily, weekly, monthly and annual accounting activities/reporting, payroll, custom reporting, A/R, A/P, Deposits, Billing and Invoicing, and direct client support.