Nitesh Yadav

Experience

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  Tata Business Support Services

  Dec 2013 - May 2014

  CCE

  Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.

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  I-Source Infosystems Pvt. Ltd.

  Jun 2014 - Jan 2015

  System Engineer

  - Monitoring/Alerting system deployment and configuration.- Collection and documentation of IT-related data.- Monitoring, operating and reporting of environmentalequipment, including air-conditioning, UPS’, generator, drycooler, fire alarm systems, etc.

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  Cupertino Software Pvt Ltd

  Feb 2015 - Oct 2019

  - Working on Agile Software Development / Waterfall, Agile Scrum, SAFe and Agile Kanban Principles / Sprint Planning, Retrospective and Sprint Demos / Agile Metrics (Burn-up and Burn-Down Chart, Cumulative flow and other Agile Metrics) / Agile Governance- Liaising & coordinating with various business groups for Requirement Gathering, Analysis, Documentation, UAT & Change Management - Interacting with the Service Delivery Heads for requirement gathering, designing and reporting; coordinating with stakeholders to translate the business requirements into an actual project plan -Coordinating with business units to gain an in-depth understanding of business strategy, processes, services, roadmap and the context in which the business operates- Assessing need and preparing business processes for the organization by understanding business needs and designing a roadmap for further development- Designed creative solutions and Flowchart Diagrams; developed app/portal with team and uploading process of the Live environment. - Deployed Build on the server of UI & Backend using DevOps scriptsIdentifying areas for automation; analyzing the change request and coordinating the changes required with the Development Team- Creating a user story, conducting stand up calls, sprint planning, effort estimations, capacity planning, sprint retrospective meetings, and rigorous analysis- Leading the team through implementation, change management, planning, estimations, release management activities- Managing change requests, performing impact analysis and adding them to product backlog; prioritizing outstanding defects and system problems, ensuring accuracy and deadlines are met- Conducting the triage calls; ensuring product delivery with quality and timely releaseBridging the gap between Technical Team and Business Users to ensure smooth resolution of various change requests Show less - Testing software to identify and resolve problems from an end-user perspective.- In charge of testing developed software against specified requirements.- Accurately monitoring and recording results in test documentation.- Preparing detailed test plans, acceptance criteria and test scenarios for each recruitment.- Liaising with developers and programmers to swiftly resolve faults.- Analyzing, writing reports and communicating results to colleagues and managers.- Monitoring the testing process and identifying and logging test failures.- Involved in Performance Testing, Scalability / Stress, and Load Testing. Show less

  • Business Analyst & Project Management

    Mar 2017 - Oct 2019

  • Quality Assurance Engineer

    Feb 2015 - Mar 2017
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  Eyecarelive

  Nov 2019 - Jan 2022

  Business Analyst & Product Management

  - Drove the applicable Scrum Ceremonies (Backlog Grooming, Demo)- Experienced in Business Analyst (Requirement Gathering/ Management/ Elicitation, Estimation, Test Management, Defect Management, Design & Test Documentation, Product Management) & converting business requirements into functional specifications - Developed & delivered team and organization training material and workshops, building knowledge and skills to facilitate the Agile transformation- Competency in User Acceptance Testing (UAT) planning, documentation, UML flow and iOS, Android App and Screen design and testing - Gained knowledge on GUI, Functional, Integration, Regression, Database, Stress and Load, System testing on different configurations product & web-based applications and defining the tests required to verify applications based on complicated business logic- Expertise lies in improving the consistency, predictability, and efficiency of the organization project delivery capability using Waterfall, Agile, Scrum Methodology- An effective communicator with the presentation, negotiation, relationship management & leadership skills- Create plans and lead the technical team members, supporting Project Managers, to ensure that the solution architectural vision gets realized.- Work with new EHR/EMR Integration & Handling end to end projects in the US Healthcare domain- Health care regulatory compliance, HIPAA, and Quality management. Show less

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  EXL

  Jan 2022 - now

  • Manager (BA) - Automation & Technology

    Apr 2023 - now

  • Manager - Digital Transformation & Solutioning

    Jan 2022 - Apr 2023