Jessa Tee

Experience

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  Computer Network Systems Corporation (ComNet)

  Mar 1994 - Sept 1995

  Technical Support Engineer

  • Installed, configured and troubleshooted networking equipment

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  Internet Service Providers - Start Ups

  Oct 1995 - Mar 1997

  System Administrator

  Virtualink International, Inc. – Sept 1996 – Mar 1997 Information Partners, Inc. – Oct 1995 – Sept 1996• Set up, configured and administered servers and network infrastructure

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  Accent Micro Technologies Inc. (A subsidiary of Lamco)

  Apr 1997 - Oct 1999

  Solutions Consultant

  • Provided pre-sales support to sales team and conducted product demo

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  Connect Solutions (A subsidiary of Lamco)

  Oct 1999 - Aug 2002

  Network and Support Services Manager

  • Managed daily operations of the technical team to meet the service requirements of customers ensuring that SLAs are met.• Provided pre-sales support and developed technical proposal for clients

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  IT Resources (Shanghai)

  Mar 2003 - Jul 2005

  Team Leader, Professional Services – Sales Support

  • Provided pre-sales support and developed solution proposals for clients• Developed processes and procedures to improve team efficiency and workflow between sales and other departments

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  Intel Corporation

  Aug 2005 - Jun 2019

  Senior IT Project Manager

  Senior IT Project Manager – 2019 to presentIT Project Manager – 2005 to 2018• Lead and manage global and regional IT projects throughout the lifecycle including requirements gathering, testing, transition change management (TCM) and training. • Drive business process improvement and efficiency through partnerships with cross-team across the different sites and regions• Provide regular reports on the ongoing programs• Manage escalations and work with cross-teams as needed• Establish policies and processes cross-teams as needed 收起

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  Infosys

  Jul 2019 - now

  Principal Consultant

  Manage customer's IT infrastructure on-site services