Keith Bringloe

Keith Bringloe

Technical Support Manager

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location of Keith BringloeWelwyn Garden City, England, United Kingdom

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  • Timeline

  • About me

    Head of Informatics

  • Education

    • John Warner School, Hoddesdon

      1973 - 1978
  • Experience

    • Management Interface Ltd

      Feb 1990 - Dec 2000
      Technical Support Manager

      Appointed to provide leadership and support to a dedicated team of six support professionals. Responsible for all aspects of technical support to a client base in several vertical markets. Provided pre-sales support for Sales & Marketing Dept & technical support to all other departments. Introduced support procedures and piloted the company through ISO 9002 registration. As Quality Manager ensured that the Support Dept functioned in a quality-oriented environment. Hands-on project managed successful projects through their entire lifecycle. Sourced, selected and negotiated contracts with suppliers to secure products and services. Installed hardware & software in client-server, peer-to-peer, multi-user & standalone configurations. Oversaw problem investigations and resolutions and recommended preventive solutions. Ensured SLA’s for both IT staff, suppliers and contractors were maintained. Show less

    • Thesaurus Computer Services

      Jan 2001 - Nov 2001
      System Software Specialist

      Appointed to provide 24-7 technical support to the client base as required on a contract basis. Responsible for the provision of specialist software services for client companies. Provided Technical Project Management, Help Desk and Technical Support resources. Successfully completed the first phase of a high profile, multi-million pound Electronic Patient Record project.

    • Luton & Dunstable Hospital NHS Foundation Trust

      Nov 2001 - Jun 2009
      Technical Operations Manager

      Appointed to manage and deliver IT infrastructure to support day-to-day operations. Responsible for all aspects of IT operational management functions and activities. Formulate and develop technical strategies to meet IT Service delivery objectives. Liaise with staff at all levels in the Trust and other local and national health economies. Influence and change the operational processes in relation to IT, infrastructure and service delivery. Manage, control and leverage best value from operational and capital budgets. Show less

    • Hertfordshire PCTs

      Jul 2009 - Feb 2010
      Interim Service Desk Manager
    • NHS Hertfordshire

      Feb 2010 - Mar 2013
      Informatics and IT Projects Manager

      Currently working on the Summary Care Record project, Business Inteligence,Enterprise Project Management and various Mobile Working projects

    • Herts, Beds and Luton ICT Services (hosted by NHS East and North Herts CCG)

      Apr 2013 - Oct 2017
      Informatics and IT Projects Manager

      Working on a variety of Informatics and IT projects for CCG, Community and Mental Health Trust customers

    • Hertfordshire and West Essex Sustainability and Transformation Partnership

      Oct 2017 - Jan 2019
      Program Manager

      Program Manager

    • HBL ICT - Partnership in IT

      Feb 2019 - Nov 2021
      Informatics Manager
    • HBL ICT Services at NHS Hertfordshire and West Easex ICB

      Jul 2022 - now
      Head of Informatics

      All things IM&T for Primary Care

  • Licenses & Certifications

    • PRINCE II Practitioner