Frank(y) Smit

Experience

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  Cybernetica automatisering

  Aug 1985 - May 1992

  Managing director

  We focused on software development projects and developed and marketed a solution for project management and time registration.

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  TNO Defence, Security and Safety

  Apr 1989 - Aug 1990

  Reserve Officer with an Academic Degree (ROAG)

  My main responsibilities included designing and implementing logistics applications for the DoD and planning and supporting a mainframe conversion.

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  DeRoyal

  Jan 1993 - Jan 1994

  IT manager Netherlands + presales consultant Europe

  Managing the localization and presales activities in Europe of the hospital information system DeRoyal developed as spin-off of a logistic concept for the OR complex in hospitals (procedure trays).

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  Comsys International

  Jan 1994 - Mar 1996

  Project manager call centers

  My main responsibility was designing and managing the deployment of Interactive Voice Response applications in call center environments.Keywords: Project manager | Software engineer | IVR | CTI | Call centers | Telephony applications

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  Verdonck, Klooster & Associates

  Apr 1996 - Nov 2001

  Senior ICT consultant

  As senior consultant I carried out a large variety of projects, focusing on corporate telecom, call centers and CRM. My activities included partnering with my clients to define their strategic scope, running workshops and brainstorm sessions; closely guiding them through all stages of the procurement process, starting from the RfI / RfP up until the implementation, focusing mainly on state-of-the-art telephony infrastructures and multi-media call center solutions.Keywords: Consulting | CRM | Telephony | Government procurement in the European Union | Europese aanbesteding | Customer contact centers | Call centers | Project management Show less

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  None

  Dec 2001 - May 2003

  Sabbatical

  Time for contemplation, introspection, learning from life, meeting new people, trotting the globe and becoming a global citizen.

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  Hogeschool van Amsterdam

  Jun 2003 - Aug 2007

  Teacher/developer, ICT-coordinator, project manager

  ICT Coordinator, curriculum developer, lecturer and trainer at the law faculty of a college for higher education in Amsterdam (HvA), affiliated with the University of Amsterdam.I developed and taught a 4-year ICT curriculum, managed the interests of the faculty against the central IT department, developed an IT-strategy, advised faculty management team and initiated innovation.As Project manager at the college’s strategic core IT team, I was responsible for acquiring and implementing a college wide (>30.000 students, >2.000 employees) student assessment solution.Keywords: IT manager | Curriculum developer | Teacher | Legal knowledge management | Project management | Competence management | Digital portfolio | Anti-plagiarism Show less

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  Budokan & Budo For Peace

  Oct 2008 - Jan 2010

  Web Project manager

  I managed the development of new websites for both non for profit organizations.

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  Mafil

  Feb 2009 - Oct 2009

  Solutions consultant

  QA and presales consultancy for a Document Management System. Internal consultancy to the MT concerning a strategic shift from printing solutions to Total Office Solutions.

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  Ness Technologies

  Oct 2009 - Jun 2013

  As senior member of the global Knowledge Management program, I managed and was involved with several KM and related projects, including e-Recruitment, CRM and workforce planning.Keywords: Knowledge management | IT-CMF | Project manager | Business analyst | SAAS | Consulting | Performance testing | Pre-sales consulting Marketing and presales consultancy for a new service line with on demand, cloud based performance testing and security services.

  • Global Project Manager

    Jun 2010 - Jun 2013

  • Marketing & Presales On-Demand Professional Services

    Oct 2009 - Dec 2010
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  Barclays Investment Bank

  Jun 2013 - Apr 2018

  Technical Business Analyst and Product Owner

  Technical Business Analyst and Product Owner at Barclays Investment Bank's Tax Compliance Program. I focused on business logic and UX requirements analysis and specification (Epics and Stories in JIRA), backlog management, data profiling (Oracle SQL, MS SQL, Excel). Managing the design and implementation of various ETL processes (Informatica). Combining my requirements analysis skills, process thinking and Agile comprehension, I took an Agile coaching role, both inbound and outbound. I worked with business and IT Dev teams in New York, London, Poland and India. We met important IRS (US Gov) compliance deadlines for FATCA and 871M regulations within budget.Keywords: FATCA | Software Engineering | Agile | Scrum | Business analyst | Story writing | Testing | Product owner | Compliance | Banking Show less

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  Matrix IFS

  May 2018 - Mar 2023

  I complement my ongoing project management and business analysis work with managerial, governance, organizational, business development and (pre-)sales activities.Keywords: KYC | CDD | Financial crime prevention | Fraud Detection | List management | Sanction screening | Entity resolution | Project manager | Business analyst | Consulting | Compliance | Banking Project manager and business analyst. I focus on compliance and financial crime projects in the financial industry, managing the implementation of fraud and AML solutions for our clients across the globe.

  • Senior Project Manager & Business Analyst. Member of EMEA Management Team.

    Jan 2021 - Mar 2023

  • Project Manager / Lead Business Analyst

    May 2018 - Jan 2021
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  UBQ Materials

  Jun 2023 - Oct 2024

  Senior Analyst and Implementation Partner

  Senior business analyst and implementation partner. Managing data migrations (‘ETL’) to Oracle Fusion Cloud ERP. Requirements gathering, analysis and implementation across multiple business functions (Finance, Maintenance, Procurement, PLM) and processes (P2P, O2C, R2R) with the relevant modules in Oracle Fusion ERP. Running an Agile track of P2P efficiency improvements. ERP master data management. Setting up a KM infrastructure and support process.Keywords: ERP | Oracle Fusion | Data analyst | Business analyst | Implementation partner | ETL | FBDI | Data migration | SCM | Finance | Maintenance | P2P | Agile | KM and user support Show less