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Karan A.

Karan A.

Summer Trainee

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location of Karan A.Delhi, India

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  • Timeline

  • About me

    Senior Technical Analyst at Ribbon Communications

  • Education

    • Dav public school, Ashok vihar

      -
      Intermediate non med

      12th

    • Ggsipu

      2012 - 2016
      BTECH ECE

      Btech in ECE

  • Experience

    • Telesonic Networks Limited

      Jun 2015 - Jul 2015
      Summer Trainee

      fault resolving

    • Telesonic Networks Limited

      Jun 2016 - Dec 2017
      NOC Engineer

      Worked with Telesonic Networks Limited (A Bharti Airtel Subsidiary) as a NOC Engineer for telemedia services at UNOC, Bharti Airtel.

    • Tata Communications

      Jan 2018 - Feb 2019
      Executive

      Providing technical support to enterprise voice customer of Tata Communications for various voip and Tdm based services.

    • In2IT Technologies SA

      Mar 2019 - Dec 2020
      Senior Analyst

      Worked on Liquid telecom (ISP South Africa) project as TAC 2 voice Engineer. Troubleshooting over Acme SBC, One access CPE and other Cisco devices along with Huawei SoftX N2000, LMT and IMS.

    • Ribbon Communications

      Jan 2021 - now
      Senior Technical Analyst

      Working for Ribbon Communications as Senior Technical Analyst providing Technical Support for various Ribbon Products like Ribbon SBC 1K/2K, SWE and Ribbon VoLTE Analytics. Analysing problem reports, replicating customer environment, reproducing customer issues in Ribbon lab and driving the Customer issues till resolution.

  • Licenses & Certifications

    • CCNA switching and routing

      Cisco

    • CKA: Certified Kubernetes Administrator

      The Linux Foundation
      Dec 2023
      View certificate certificate