Chris Percival, CETL

Experience

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  Grissom Air Force Reserve

  Jun 2007 - May 2009

  IT Specialist

  Involved in the 2008 Government Tech Refresh by installing, configuring, and administering over 50 computers to Windows Vista.Responsible for developing and updating my organization's website.Kept inventory on over 100 computers and printers for ease of future Tech Refreshes.Responsible for every day technical support and repair of computers, peripherals, and networks.Ran cable and activated network LAN ports for the network infrastructure.Created and managed advertising content to increase company sales and awareness.Worked collaboratively with marketing team to manage and implement multiple projects. Show less

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  Allstate

  Jun 2009 - Oct 2010

  Business Analyst

  Assisted in the software development of the most cutting-edge claim technology system in the insurance industry - Next Gen.Partnered with business clients to gather and create business and functional requirements for software functionality of the Next Gen Claim application. Provided business knowledge and expertise in insurance claim technology by developing a keen understanding of business needs. Created functional designs and leveraged technical skills to address business processes, issues, and project requirements. Facilitated meetings involving 15 different stakeholders. Developed user and training documentation. Show less

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  Sallie Mae

  Oct 2010 - Feb 2011

  Programmer Analyst II

  Installed and configured application servers, web servers, and configured third party software.Supported functional consultants and technical developers with debugging, creating new environments, managed infrastructure changes, and helped power users with their needed software.Troubleshooted daily problems and performed research and evaluation of software configuration.Applied application patches, tool upgrades, project migrations, supported development efforts and refreshed technical environments.Performed configuration management, infrastructure support, software implementation, testing, support of roll-out, on-going enhancements, technical training, and support of in-house programmer/analysts.Provided client/server infrastructure support for: Windows, Unix, Oracle, and SQL. Show less

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  Logansport Community School Corporation

  Feb 2011 - Jul 2012

  Network Administrator

  Administered over 6,500 users in Active Directory and Exchange 2010 and 1600 user workstations.Successfully deployed over 80 Aerohive Wireless Access Points with seperate VLANs for each SSID and used a 802.1X Radius server for Active Directory authentication.Configured VLANs on HP ProCurve for wireless, IP phones, Firewall, and fiber for local schools. Performed network infrastructure upgrades of switches, routers and wireless access points.Configured and deployed Lync - Microsoft Office Communicator for school corporation.Pushed out printers, proxy settings, software and other user settings to the corporation's computers using Group Policy.Specialized in Windows Server 2008 R2 for Exchange, Active Directory, Printing, Terminal Services, Group Policy, Sharepoint, Configuration Manager and Failover Clustering of Storage.Configured and deployed Mobile Offline Roaming Profiles for school administrators and teachers using Group Policy and Active Directory.Deployed fifty five 10ZiG thin client lab to use Microsoft Terminal Services.Maintained VMware virtualized environment of all of our major servers.Deployed Unitrends Backup solution for all Critical servers.Deployed Sophos Web content filtering for all student 1:1 devices to ensure proper web blocking for students while at school and at home. Show less

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  Maconaquah School Corporation

  Jul 2012 - now

  Lead and deploy educational technology initiatives for a K-12 school corporation consisting of 2,200 students and 150 employees across 5 school facilities.Lead a department of 5 IT professionals who support all aspects of technology usage including software, hardware, web-based applications, infrastructure, security, student database management, and connectivity.Manage an annual budget to ensure we can provide IT services that meet the needs of our educators and students and equip them for college or future careers right out of high school.Forecast and coordinate key long-term IT projects to ensure we have a robust infrastructure to meet the demands of the digital classroom.Continue to evaluate on-premise solutions and determine what products we can be moved to the cloud to ensure redundancy and reliability with the needs of 24x7 access.Serve as a member of our Administrative team to guide our decisions in regards to curriculum, instruction, and assessment needs. Show less Lead a team of six web design high school students, to develop, deploy, and maintain new websites for each Maconaquah school.Lead a technology team of 15 high school students that troubleshoot and repair 1:1 devices across the corporation.Led the development and deployment to be the first school in Indiana to successfully implement eLearning days.Trained teachers and staff on: Google Classroom, Gmail, Drive, My Big Campus, eChalk, 1:1 troubleshooting, and Pivot Inspect.2013 - Successfully migrated all staff from hosted Exchange to cloud based email with Google Apps for Education.Administer over 2,500 users in Active Directory and 2,500 devices to fulfill our K-12 1:1 initiative - one mobile device for every student and teacher.Yearly deploy ISTEP to over 1,000 devices using SCCM 2012 R2.Deployed Meraki & LightSpeed mobile device software to manage over 600 Apple iPads. Administer over 150 HP Access Points over two wireless HP controllers.Configured VLANs on HP ProCurve switches for wireless, IP phones, Firewall, and fiber for local schools.Push out printers, student restrictions, software, anti-virus, and windows updates to the corporation's laptops using Group Policy.Specialize in Windows Server 2008 R2, Windows Server 2012, Active Directory, File Services, Printing, Windows 7 & 10 Imaging, Group Policy, and System Center Configuration Manager (SCCM) 2012 R2.Maintain three VMware hosts that house over 35 virtual servers.Deployed the following servers to improve the efficiency of our technology operations: Windows Deployment Services - imaging, Microsoft Forefront - anti-virus, Windows Server Update Services - windows updates, Spiceworks - helpdesk, and DNA Fusion - electronic door access management.Deployed Unitrends Backup solution for all critical servers.Deployed and maintain LightSpeed web content mobile filtering for all student 1:1 devices to ensure proper web blocking for students while at school and at home. Show less

  • Director Of Technology

    Jul 2017 - now

  • Computer Systems Engineer

    Jul 2012 - Jun 2017
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  Maconaquah High School

  Aug 2013 - Oct 2016

  Golf Coach