Geoffrey Joosten

Geoffrey Joosten

Control Room Operator

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location of Geoffrey JoostenRedmond, Washington, United States

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  • Timeline

  • About me

    Senior Project/Product Manager at Boeing

  • Education

    • Seattle Pacific University

      2011 - 2015
      Master of Business Administration (MBA) Information Technology

      Activities and Societies: Beta Gamma Sigma

    • University of Idaho

      2004 - 2008
      Bachelor of Science (BS) Business Administration and Management, General

      Activities and Societies: Residence Hall Association Emphasis in Finance and Economics.

    • Seattle Pacific University

      2011 - 2014
      Master of Science (MS) Management Information Systems, General

      Activities and Societies: Beta Gamma Sigma

    • University of Idaho

      2004 - 2008
      Bachelor of Science (B.S.) Management Information Systems, General
  • Experience

    • University of Idaho

      Jan 2005 - May 2008
      Control Room Operator

      Record videos of classes for distance learning students. Manage audio and camera controls for 3 classes.

    • Boeing

      Aug 2008 - now

      - Ensured compliance with Boeing Project Management Best Practices, including managing risks and issues, reporting project status to executive management, managing costs with both suppliers and direct employees, and providing recommendations on the future of projects. - Worked with network engineers and system architects to design, implement, and support infrastructure solutions that are Defense Federal Acquisition Regulation Supplement (DFARS NIST 800-171) compliant.- Worked in an agile environment supporting the acquisition, customization and deployment of specialized wiring engineering software.- Supported Boeing Information Security to retire non-compliant identity management infrastructure and replace it with more modern solutions. - Managing the inventory management team that supported the Application Modernization as a Service (AMaaS) program which is a massive effort to modernize end of life applications. Show less * Security & Fire Protection - Product Manager for a suite of security inspection, fire protection, and access control applications. - Lead FA for a fire protection and reporting COTS implementation. - Focal point for security and fire application migration into ServiceNow* Facilities and Asset Management - Product Manager for Licensed Transportation SantaCruz Implementation. - Project Managed Food Point of Sale upgrade project. - Led the requirements gathering for creating a rewrite of a Boeing customized tool bar in AutoCAD. Show less The Information Technology Career Foundation Program (ITCFP) is a 3-year rotational program which exposes early career IT professionals to diverse assignments spanning the breadth of Boeing IT’s business. Participants build a strong foundation in the core functions of IT, preparing them for accelerated growth and richer long-term career placements within the Company.First Rotation - Enterprise Mobility Services:* Project Management Rotation with in the IT Infrastructure organization working with mobile devices including tablets and smart phones.* Project Managed the implementation and migration to the new Mobile Device Management application* Project is an element of the Mobility Service Deployment Portfolio.Second Rotation - SSG Application Development:* Functional Analyst Rotation with in the Business and Supply Chain organization working with data visualization of shared IT resources.* Gathered functional requirements from a broad range of customers that include mobile device usage and computing device allocation. Show less Projects managed include:- Request for Service Standardization. Team evaluated the various methods Release Management was engaged and developed, tested, and implemented a standard process.- Process Improvement Team. Team documented the current software deployment process flow then made incremental improvements to the process. Managed the design and implementation of those process improvements.- Configuration Management Database (CMDB) Change Board. Facilitator. Reviewed proposed changes to the CMDB for value added to the customer. Created implementation plan based on the criticality of changes proposed, the value added to the customer and the resources available.- Service Level Agreement Audit Team. Team developed a process to evaluate our current Service Level Agreements (SLA) for validity and accuracy. Performed an audit on all existing SLAs and recommended updates, retirements, and identified gaps to stakeholders. Show less

      • Senior Information Technology Project Manager

        Jun 2024 - now
      • Information Technology Project Manager

        Apr 2023 - Jun 2024
      • IT Project Manager

        Nov 2018 - Apr 2023
      • Functional Analyst

        Jun 2016 - Nov 2018
      • Information Technology Career Foundation Program

        Jun 2014 - Jun 2016
      • IT Project Management Specialist

        Jan 2011 - Jun 2014
      • Configuration Management Specialist

        Aug 2008 - Jan 2011
    • Seattle Pacific University

      Feb 2020 - now
      Adjunct Instructor

      Adjunct Instructor teaching Graduate Project Management in SPU's School of Business, Government, and Economics.

  • Licenses & Certifications

    • Professional Scrum Master™ I (PSM I)

      Scrum.org
      Nov 2020
      View certificate certificate
    • Certified SAFe® 6 Release Train Engineer

      Scaled Agile, Inc.
      Mar 2023
      View certificate certificate
    • Data Landscape of GenAI for Project Managers

      Project Management Institute
      Feb 2024
      View certificate certificate
    • General Class License

      Federal Communications Commission
      Apr 2008
    • Project Management Professional

      Project Management Institute
      Jun 2017
      View certificate certificate
    • Certified SAFe® 5 Product Owner/Product Manager

      Scaled Agile, Inc.
      Jun 2022
      View certificate certificate
    • Certified SAFe® 5 Scrum Master

      Scaled Agile, Inc.
      Nov 2020
      View certificate certificate
    • Certified SAFe® 5 Release Train Engineer

      Scaled Agile, Inc.
      Aug 2021
      View certificate certificate
    • Generative AI Overview for Project Managers

      Project Management Institute
      Dec 2023
      View certificate certificate
  • Volunteer Experience

    • Volunteer Examiner

      Issued by Greater Los Angeles Amateur Radio Group on Aug 2020
      Greater Los Angeles Amateur Radio GroupAssociated with Geoffrey Joosten
    • Volunteer

      Issued by StolenDress Entertainment on May 2020
      StolenDress EntertainmentAssociated with Geoffrey Joosten
    • Merit Badge Counselor

      Issued by Boy Scouts of America on Nov 2000
      Boy Scouts of AmericaAssociated with Geoffrey Joosten