
Geoffrey Joosten
Control Room Operator

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About me
Senior Project/Product Manager at Boeing
Education

Seattle Pacific University
2011 - 2015Master of Business Administration (MBA) Information TechnologyActivities and Societies: Beta Gamma Sigma

University of Idaho
2004 - 2008Bachelor of Science (BS) Business Administration and Management, GeneralActivities and Societies: Residence Hall Association Emphasis in Finance and Economics.

Seattle Pacific University
2011 - 2014Master of Science (MS) Management Information Systems, GeneralActivities and Societies: Beta Gamma Sigma

University of Idaho
2004 - 2008Bachelor of Science (B.S.) Management Information Systems, General
Experience

University of Idaho
Jan 2005 - May 2008Control Room OperatorRecord videos of classes for distance learning students. Manage audio and camera controls for 3 classes.

Boeing
Aug 2008 - now- Ensured compliance with Boeing Project Management Best Practices, including managing risks and issues, reporting project status to executive management, managing costs with both suppliers and direct employees, and providing recommendations on the future of projects. - Worked with network engineers and system architects to design, implement, and support infrastructure solutions that are Defense Federal Acquisition Regulation Supplement (DFARS NIST 800-171) compliant.- Worked in an agile environment supporting the acquisition, customization and deployment of specialized wiring engineering software.- Supported Boeing Information Security to retire non-compliant identity management infrastructure and replace it with more modern solutions. - Managing the inventory management team that supported the Application Modernization as a Service (AMaaS) program which is a massive effort to modernize end of life applications. Show less * Security & Fire Protection - Product Manager for a suite of security inspection, fire protection, and access control applications. - Lead FA for a fire protection and reporting COTS implementation. - Focal point for security and fire application migration into ServiceNow* Facilities and Asset Management - Product Manager for Licensed Transportation SantaCruz Implementation. - Project Managed Food Point of Sale upgrade project. - Led the requirements gathering for creating a rewrite of a Boeing customized tool bar in AutoCAD. Show less The Information Technology Career Foundation Program (ITCFP) is a 3-year rotational program which exposes early career IT professionals to diverse assignments spanning the breadth of Boeing IT’s business. Participants build a strong foundation in the core functions of IT, preparing them for accelerated growth and richer long-term career placements within the Company.First Rotation - Enterprise Mobility Services:* Project Management Rotation with in the IT Infrastructure organization working with mobile devices including tablets and smart phones.* Project Managed the implementation and migration to the new Mobile Device Management application* Project is an element of the Mobility Service Deployment Portfolio.Second Rotation - SSG Application Development:* Functional Analyst Rotation with in the Business and Supply Chain organization working with data visualization of shared IT resources.* Gathered functional requirements from a broad range of customers that include mobile device usage and computing device allocation. Show less Projects managed include:- Request for Service Standardization. Team evaluated the various methods Release Management was engaged and developed, tested, and implemented a standard process.- Process Improvement Team. Team documented the current software deployment process flow then made incremental improvements to the process. Managed the design and implementation of those process improvements.- Configuration Management Database (CMDB) Change Board. Facilitator. Reviewed proposed changes to the CMDB for value added to the customer. Created implementation plan based on the criticality of changes proposed, the value added to the customer and the resources available.- Service Level Agreement Audit Team. Team developed a process to evaluate our current Service Level Agreements (SLA) for validity and accuracy. Performed an audit on all existing SLAs and recommended updates, retirements, and identified gaps to stakeholders. Show less
Senior Information Technology Project Manager
Jun 2024 - nowInformation Technology Project Manager
Apr 2023 - Jun 2024IT Project Manager
Nov 2018 - Apr 2023Functional Analyst
Jun 2016 - Nov 2018Information Technology Career Foundation Program
Jun 2014 - Jun 2016IT Project Management Specialist
Jan 2011 - Jun 2014Configuration Management Specialist
Aug 2008 - Jan 2011

Seattle Pacific University
Feb 2020 - nowAdjunct InstructorAdjunct Instructor teaching Graduate Project Management in SPU's School of Business, Government, and Economics.
Licenses & Certifications
- View certificate

Professional Scrum Master™ I (PSM I)
Scrum.orgNov 2020 - View certificate

Certified SAFe® 6 Release Train Engineer
Scaled Agile, Inc.Mar 2023 - View certificate

Data Landscape of GenAI for Project Managers
Project Management InstituteFeb 2024 
General Class License
Federal Communications CommissionApr 2008- View certificate

Project Management Professional
Project Management InstituteJun 2017 - View certificate

Certified SAFe® 5 Product Owner/Product Manager
Scaled Agile, Inc.Jun 2022 - View certificate

Certified SAFe® 5 Scrum Master
Scaled Agile, Inc.Nov 2020 - View certificate

Certified SAFe® 5 Release Train Engineer
Scaled Agile, Inc.Aug 2021 - View certificate

Generative AI Overview for Project Managers
Project Management InstituteDec 2023
Volunteer Experience
Volunteer Examiner
Issued by Greater Los Angeles Amateur Radio Group on Aug 2020
Associated with Geoffrey JoostenVolunteer
Issued by StolenDress Entertainment on May 2020
Associated with Geoffrey JoostenMerit Badge Counselor
Issued by Boy Scouts of America on Nov 2000
Associated with Geoffrey Joosten
Languages
- enEnglish
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