Brian Higgins

Experience

• 

  Higgins & Trippett LLP

  Jul 1998 - Nov 2006

  Office Manager and Paralegal

  Oversaw general office facilities, administration and procedures while providing paralegal services in a law firm specializing in commercial litigation, real estate law, and estate planning.• Implemented office policies by enforcing standards and procedures and supervised all administrative activities that facilitate the smooth running of the office.• Prepared new client case files, organized litigation files, obtained legal papers, and drafted legal documents for the attorneys.• Coordinated ordering supplies, accounts payable and receivable, and data entry for production of invoices.• Organized and produced large volume of documents in litigation and non-litigation work, including the preparation of privilege logs and indexes, stamping and identification of documents, created closing statements for real estate transactions, and generating estate and other for the attorneys. Show less

• 

  Envelopes and Printed Products Inc

  Dec 2006 - Apr 2016

  Plant and Production Manager/Graphic Designer

  Provided hands-on oversight to all aspects of pre- and post-press production while maintaining high standards of manufacturing, product quality, reliability, safety. Individually supervised as many as 50-60 short run orders at once.• Creatively designed stationery products, including envelopes, business cards, brochures, letterheads, signs, banners, and promotional items.• Directed the complete life cycle of all printing jobs from intake to post-press fulfillment and shipping.• Oversaw production of press plates, printing and machinery operation while promoting quality improvement efforts and timely, efficient manufacture of products.• Established and cultivated relationships with clients ranging from large corporations to the local business community, and developed communication channels to ensure smooth workflow. Show less

• 

  Progressive Promotions, Inc.

  Apr 2016 - Jul 2017

  Production/Project/Traffic Coordinator

  Manage up to 70 orders simultaneously from placement through delivery. Coordinate between sales team, client and supplier to ensure all preproduction requirements are met, making recommendations for improvements in process and production. • Pre-flight and edit art files and manage multiple iterations of proofing and approvals of custom decorated products.• Demonstrate meticulous attention to detail and tenacious follow up to ensure error-free production, brand compliance, and on-time delivery. Individual error rate goal of less than 1% has been met each quarter.• Excellent troubleshooting and problem resolution skills leading to customer satisfaction survey ratings averaging 4.9 out of 5. Receive individual accolades from customers and internal recognition of customer service from management.• Broad knowledge of quality assurance testing requirements and processes and manufacturer compliance with safety standards. Show less

• 

  InnerWorkings

  Aug 2017 - Jul 2019

  Production & Project Manager, Party City Enterprise Account

  Responsible for all aspects of production, purchasing, and execution of account or project based print jobs. Works with suppliers, internal team members, and external stakeholders to ensure projects are purchased and executed in a way that ensures quality and competitive pricing while overseeing and executing a high volume of complex projects. • Liaise between client and warehouse in regards to placing new store orders and managing their on-time delivery. Compile monthly reports based all orders shipped from the warehouse and submit for billing. • Manage all aspects of production with vendors on behalf of the client, conferring with vendors concerning delivery timetables and maintaining current status of assigned projects at all times.• Build relationships with clients and develop communication channels to ensure smooth workflow; liaison between internal stakeholders, agencies and suppliers to ensure quality, on-time delivery within budget parameters. • Gather job requirements and perform procurement and project management of campaigns or projects with understanding of the client’s objectives.• Manage the client’s jobs on-budget, on-time and with the highest level of service and quality. Maintain accurate price quotation data for all projects/vendors quoted. • Investigate potential suppliers and recommend those most desirable based on knowledge of manufacturing limitations, supplier facilities and schedule availability.• Advise on economic formats, working with internal stakeholders and agencies to derive cost efficiencies for print projects and/or campaigns. • Analyze job revenue, cost and profitability by job and/or project, as well as quarterly and yearly analysis and reporting. • Work within established operating budgets and maintain daily tracking and analysis of benchmarking information. Proactively identify and present additional production solutions to continuously resell the company to grow and generate account revenue. Show less

• 

  ASL Global

  Aug 2019 - May 2022

  Account Manager, Heineken USA account

  • Ensure individual Sales and Profit Budget is exceeded and all costs related to orders are strictly controlled.• Implement effective Sales Action Plans for all Key Accounts and regional customers within responsibility. • Ensure customer service is a priority. Identify and resolve all issues relating to customers within Standard guidelines. • Provide professional presentations to customers. • Based on customer briefs initiate all product development and source new concepts in collaboration with the Operations team. • Produce accurate customer quotations and ensure quality samples and artwork for proposals.• Diligently follow-up all quotations distributed to generate orders. • Communicate order status to all departments to ensure timely delivery of orders. • Participate in industry trade shows to develop and maintain business relationships, improve product knowledge and identify opportunities to increase sales. • Monitor competitor’s promotions and activities and share information with sales team members. Analyze management information, financial and sales reports to ensure achievement of objectives and budget. • Develop and maintain accurate, legible customer files. • Submit all requested reports including but not limited to customer meeting reports, forecasts, prospect lists and monthly sales reports to the Sales Manager in a timely fashion. • Demonstrate creativity and share new ideas with peers. • Keep motivated in order to achieve maximum productivity Show less

• 

  HH Global

  May 2022 - Feb 2023

  Senior Production Manager, Brown-Forman Account

  • Gather project requirements, manage all production aspects on behalf of the client, working with vendors on delivery timetables and maintaining on updated status of assigned projects.• Input project specifications and relevant data into an internal procurement system and maintain key data points in the system, including customer quotes, purchase orders, and invoices.• Execute projects within contract-specified timelines, according to budget requirements and quality standards.• Build relationships and communication channels with clients to ensure smooth workflow and handoffs.• Liaison between stakeholders, agencies, and suppliers to ensure quality and on-time delivery within budget.• Execute production efficiently in accordance with the procedures described in business processes.• Identify and develop programmatic solutions, which are both beneficial and economical for the client and HH Global.• Provide high-quality customer service, communicating to clients with appropriate and relevant status updates.• Assist Account Managers with account and project updates for key presentations as directed.• Escalate production issues immediately to management.• In collaboration with the Strategic Sourcing Team, investigate potential suppliers and make recommendations based on knowledge of manufacturing limitations, supplier facilities, and schedule availability to derive cost efficiencies for projects or campaigns.• Engage in a consultative partnership with the client to improve achievement of marketing goals on assigned projects.• Ensure goal tracking and achievement of SLAs and KPIs is consistent with client standards and contractual requirements and internal KPIs related to operational efficiency.• Handle a multitude of complex and diverse product-type categories, including direct mail, POP/POS, and branded merchandise.• Prepared to attend press checks with or without client and ensure necessary subject matter experts are present to effectively manage process. Show less

• 

  Total Marketing Support Limited

  Feb 2023 - Sept 2024

  Account Manager, Scholastic Corporation Account

  Responsible for ensuring the client is fully supported and managed while delivering exceptional account management through the smooth and efficient execution of all Point of Sale and Display campaigns. Provides operational support to the client, is responsible for the service and commercial delivery of jobs. Responsible in identifying new opportunities to support the growth of their FMCG brands through innovative solutions based on the company’s wide range of Point of Sale and Display products and services. Supports any successful winning and implementation of new clients. Works closely with the relevant internal teams. Reviews and assesses business risk for the accounts and ensures a strong relationship is maintained with the client. Responsible for the service and commercial delivery of jobs, taking and creating detailed briefs.• Manages multiple campaigns and multiple job projects with multiple service elements.• Manages activity alongside the client, co-packers and retailers.• Works within Internal company systems and technology solutions to ensure proactive management of projects.• Execution and management of print management strategies.• Planning, budgeting and cost management of POS and Display campaigns. • Develops and executes alternative solutions when new briefs or challenges arise.• Spots opportunity to strengthen and develop the existing relationship and contract. Show less

• 

  HALO Branded Solutions

  Sept 2024 - now

  Sourcing Specialist – Print, Displays & POS Beer, Wine & Spirits Pernod Ricard Account

  Responsible for management of strategic sourcing, suppliers and factories developing Point of Sale displays and print for Beer, Wine and Spirits vertical• Manages production capacities, lead-times, and shipping timeframes and negotiates all of them• Obtains quotes from different suppliers and onboards new suppliers• Maintains current knowledge of these product categories, material and new or potential products• Ability to collect and analyze all cost-related factors including design; sampling; invoices; freight, duties and taxes3rd party testing; inspections, and any other direct acquisition costs• Negotiates price, quantity, and delivery schedules with suppliers• Assesses quotes and compiles a detailed assessment of cost breakdowns• Generates quote comparisons and contributes to internal supplier selection• Provides solutions to improve spending• Provides regular and timely responses and updates to internal stakeholders, with an emphasis on sales teamsand product development• Works directly with sales team to manage pricing and production of products• Regulatory and customer compliance experience and shipping knowledge, such as classification; packaging; marking;and labeling• Maintains production schedules for timely rollout of product production and delivery Show less