Deep Enrich
Randy M.
Technical Support Representative for SONY
99 followers
Manila, National Capital Region, Philippines
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About me
Operations Control Center Analyst
Education
Mindoro State College of Agriculture and Technology - Bongabong, Oriental Mindoro
2013 - 2017Bachelor of Science in Computer Engineering
Experience
.webp)
Sitel Digital Services (formerly SYKES)
Apr 2018 - Aug 2021Technical Support Representative for SONY
Navagis Inc.
Sept 2021 - Apr 2023Support Engineer
Inchcape Digital
Apr 2023 - nowSAP Operations Control Center AnalystWe are responsible for the operation and management of SAP systems within an organization. Our primary role is to ensure the smooth functioning, performance, and availability of SAP applications and related infrastructure. As an OCC analyst we also handle some of "Basis" tasks which plays a crucial role in ensuring the stability, performance, and security of SAP systems, enabling the organization to leverage SAP capabilities effectively to support business objectives.
Licenses & Certifications
Getting Started with SAP S/4HANA: Beginner's Masterclass
UdemyApr 2025Sony Certificate of Excellence
Sitel Group (previously Sykes)Jun 2018
Google Maps Tech Credential
GoogleMar 2022
CCNA Routing and Switching: Introduction to Networks
IETI College of Science and Technology, Inc.Jul 2017
SAP BASIS Administration
UdemyAug 2024CCNA Routing and Switching: Scaling Networks
IETI College of Science and Technology, Inc.Sept 2017SAP Simplified for Absolute Beginners
UdemyApr 2023CCNA Routing and Switching: Routing and Switching Essentials
IETI College of Science and Technology, Inc.Sept 2017
Practical Electricity
Meralco Foundation, Inc.May 2017
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