Lana El Khatib

Experience

• 

  NETWAYS

  Nov 2009 - Dec 2011

  Microsoft Business Solutions Consultant

  - Engage with clients to gather project requirements and identify new business opportunities.- Manage client relationships for smooth project delivery and effective communication.- Document business and technical requirements, including meeting notes, POCs, FRDs, FDDs, and user manuals.- Re-engineer client business processes to align with ERP capabilities.- Implement ERP software, including installation, configuration, and lifecycle troubleshooting.- Support data migration to ensure accuracy and consistency.- Create and execute test scenarios for quality assurance.- Train users on ERP system features and benefits, ensuring comfort with the application. Show less

• 

  BMB

  Jan 2011 - Aug 2017

  - Act as the primary contact for all communications with main supplier ensuring effective information flow. - Proactively identify and recruit new qualifying partners based on market needs and interests. - Build and maintain a substantial pipeline of qualified opportunities to meet sales targets.- Accurately record and update all pipeline activities in Salesforce system.- Conduct weekly calls with the Supplier Territory Sales Manager to discuss sales commitments and progress. - Guide new resellers through their first product sale and implementation. - Assist partners in completing required training and development objectives on time.- Coordinate with the presales/technical team to provide necessary support to partner resources. - Work with the Business Development Representative to ensure resellers fulfill lead commitments.- Handle and close some direct sales deals. - Attend the supplier events (Qlik Qonnections annual event) for partners in the U.S. Show less

  • Channel Development Manger

    Jan 2014 - Aug 2017

  • Presales Consultant

    Jan 2011 - Jan 2014
• 

  ITG Holding

  Oct 2017 - now

  - Define project scope, objectives, and deliverables. Develop detailed project plans, timelines, and resource allocation strategies.- Assemble and lead project teams, assigning roles and responsibilities, and ensuring effective collaboration among team members.- Identify potential risks and challenges, assess their impact, and develop mitigation strategies to address them.Serve as the main point of contact for all stakeholders, providing regular updates on project progress and addressing concerns as they arise.- Ensure that project deliverables meet quality standards and stakeholder expectations through regular reviews and testing.- Monitor project timelines, adjusting schedules and resources as necessary to ensure timely completion.- Manage changes to project scope or objectives, ensuring proper documentation and stakeholder approval for any modifications.- Maintain thorough project documentation, including plans, reports, and meeting minutes, for transparency and future reference.- Prepare and present project status reports to stakeholders and senior management, highlighting accomplishments, challenges, and next steps.- Conduct project closure activities, including finalizing documentation, obtaining stakeholder sign-off, and conducting post-project evaluations to capture lessons learned.- Contribute to the development of practices, templates, policies, and tools, enhancing these capabilities to improve quality, reduce costs, and ensure timely project delivery. Show less - Assisting in the development of project plans and schedules.- Facilitating communication and collaboration among project team members.- Maintaining project documentation, including plans, notes, and status reports.- Monitoring progress on tasks and updating project management tools.- Acting as the primary contact for stakeholders, providing regular updates on status and issues.- Organizing and facilitating project meetings, ensuring agendas and minutes are maintained.- Identifying and coordinating necessary resources for the project.- Identifying potential risks and helping develop mitigation strategies.- Organizing training sessions for end-users to familiarize them with the application.- Assisting in managing changes and communicating them to stakeholders.- Preparing and presenting project status reports to management and stakeholders.- Ensuring adherence to internal policies and client requirements.- Assisting in the transition from implementation to support by documenting lessons learned. Show less - Providing in-depth knowledge of Microsoft Dynamics products.- Analyzing client requirements to tailor solutions.- Leading implementation processes to ensure timely delivery.- Conducting user training and offering ongoing support.- Identifying opportunities for customization and configuration.- Testing and validating solutions before launch.- Facilitating user adoption during new implementations.- Working with development teams to communicate client needs.- Creating comprehensive end-user documentation for implemented solutions. Show less

  • Project Manager

    Jan 2024 - now

  • Project Coordinator

    Mar 2021 - Dec 2023

  • Senior Product Consultant

    Oct 2017 - Feb 2021