Nathaniel Peacock, PMP, CAPM

Experience

• 

  Interact Accessories

  Jan 1993 - Jan 1997

  Warehouse Shipping Manager

  • Responsible for coordinating distribution center order pulling, pick-up and delivery of customer merchandise such as Walmart, Toys R Us and GameStop products.• Negotiated rates for LTL freight.• Maintained communication between drivers, clients warehouse personnel.• Organized distribution center merchandise to create easy inventory checks and order pulling.

• 

  Hub-Group

  Jan 1997 - Jan 1999

  Dispatcher

  • Coordinated pick-up and delivery of customer merchandise.• Negotiated rates for LTL, OTR and import/export container freight.• Maintained communication between drivers and clients.• Utilized corporate platform software to track and update shipments through delivery completion.

• 

  Northrop Grumman

  Mar 2000 - now

  • Manage a 12-person technical maintenance team spanning 9 states with 23 individual sites to ensure efficient local site support and repair.• Conduct periodic meetings to update team members with new information and clarity on issues.•Train employees on best practices, new processes, and upcoming changes. • Conduct quality audits, recommend and document potential resolutions for improvements, leading to a significant increase in team audit scores from 88% to 96%.• Verify and approve employee time and expense reporting with SAP and Concur.• Utilize project management software for task distribution, issue monitoring, and change requests.• Resolve immediate regional issues with team members and customer. Show less • Managed equipment operations, performing repairs, upgrades, and emergency troubleshooting nationwide.• Utilized Jira PM software to create, update, close and respond to task daily.• Self-managed and responsible for schedule, cost saving, expense reporting and task execution.• Provided technical support for integrated systems and software.• Responsible for ordering and returning field replaceable parts and consumable supplies.• Ensured accurate testing across systems by replacing, cleaning, and checking hardware daily, weekly, monthly and quarterly intervals. Show less • Oversaw a Northrop team of 5-8 employees and a sub-contracted crew of 10-15 employees, ensuring cohesive collaboration and effective project execution.• Utilized finish to start and start to finish task scheduling to meet periodic milestones.• Reported status, possible issues, solutions and best practice discoveries directly to Project Manager.• Directed the installation and integration of mail sorting machines for USPS, encompassing aspects of scheduling, execution, cost control, and stakeholder engagement.• Mapped the footprint of each machine, linking conveyor systems with laser level technology, ensuring precise alignment and operational efficiency.• Developed and implemented a comprehensive cross training procedure, reducing downtime by 25%.• Conducted quality checks and performed completion testing with USPS product acceptance inspectors with 100% completion rate. Show less • Supervised a group of 4 team members at each installation site.• Managed installation of sorting machines for USPS equipment at customer site. • Ensure quality product by providing technical support for integrated systems, subsystems, and software.• Eliminated problems by diagnosing and troubleshooting malfunction issues within 24 hours.• Responded to emergency calls.• Traveled nationwide, installing upgraded feeder systems to the AFSM-100 postal machine for USPS.• Built and configured Video Coding rooms and networked computer systems in USPS locations.• Performed Quality inspections with customer. Show less

  • BDS Midwest Regional Manager

    May 2018 - now

  • BDS Flyaway

    Mar 2013 - May 2018

  • Field Engineer II – Team Lead

    Jan 2009 - Mar 2013

  • Field Service Representative Team Lead

    Mar 2000 - Jan 2009