
Ken Monaghan
IT Support

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About me
Programme Manager at NHS National Services Scotland - DaS
Education

Holyrood Secondary, Glasgow
1990 - 1991
St Aloysius College, Glasgow
1985 - 1990
University of Strathclyde
1991 - 1995BSc (Hons) Applied Physics Applied PhysicsB.SC.(HONS) APPLIED PHYSICS
Experience

Optical Express
Jan 1999 - Oct 2000IT SupportManaged rollout of BT Business Highway to retail outlets and integrated IT into new stores

Microtech Support
Oct 2000 - Jun 2002Support ManagerNetwork design and implementation, Server builds\replacements& router configuration

NHS National Services Scotland
Jul 2002 - Oct 2011• Third Party Management in relation to the GPASS/SCI API and web services interfaces including accreditation, support, delivery and interoperability,• Consultant on technical and business implications of solutions with all stakeholders • 2nd Line Support for SCI Product Family in a mobile customer facing role• Responsibilities included Installation Documentation and On-site New build installation & configuration
3rd Party Interface Manager
Dec 2006 - Oct 20112nd Line Technical Support
Jul 2002 - Dec 2006

NHS National Services Scotland, seconded to NHS Lanarkshire
Oct 2011 - Oct 2012Technical Project ManagerResponsible for initial deployment of Imprivata's Single Sign-On (SSO) solution to all staff in NHS Lanarkshire and Oracle Virtual Desktop Infrastructure (VDI) to Acute Wards at 3 sites

NHS National Services Scotland, seconded to NHS Ayrshire and Arran
Oct 2012 - Mar 2013Technical Project ManagerResponsible for Supplier & Issue Management during deployment of Clinical Radiology Order Comms (Intersytems TrakCare PMS and Carestream RIS)

NHS National Services Scotland - Public Health & Intelligence SBU
Apr 2013 - Dec 2014Technical Project ManagerResponsible for delivery of the Infection Intelligence Platform (IIP), linking HAI related datasources

NHS National Services Scotland - Procurement, Commissioning & Facilities SBU
Oct 2014 - Jun 2017• Responsible for the implementation of the replacement DRS (Diabetic Retinopathy Screening) system (Vector)o Defining and creation of required governance groupso Plan creation and managemento Risk managemento Supplier engagement • Responsible for the implementation of the SBSS (Scottish Breast Screening System) across 6 physical locations and 20 mobile unitso Moving from analog screening to digital screeningo Managed Change Prioritisation and Risk Management processeso Customer and Supplier stakeholder management
Implementation Project Manager
Mar 2016 - Jun 2017Implementation Project Manager
Oct 2014 - Mar 2016

NHS National Services Scotland - IT SBU
Apr 2017 - Feb 2018Implementation Project ManagerWorking on GPIT Reprocurement

NHS National Services Scotland DaS SBU
Mar 2018 - Mar 2022Near Me NPCCD Responsible for deployment of SPIRE
TEC Lead
Mar 2020 - Mar 2022Implementation Project Manager
Mar 2019 - Jul 2020Deployment Manager
Mar 2018 - Mar 2019

NHS National Services Scotland DaS Directorate
Mar 2022 - Jan 2023Delivery LeadSCPHWS Child Health replacement

NHS National Services Scotland
Jan 2023 - Nov 2024Implementation Programme Manager eRostering
Licenses & Certifications

PRINCE2 Practitioner
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