Gopinath K Othayoth

Experience

• 

  IDEAL Computer Systems

  Apr 1995 - May 1996

  Consultant
• 

  Digital Equipment Corporation (USA)

  Feb 1996 - Apr 1999

  Software Eng.
• 

  Lal Bahadur Shastri Center for Science & Technology

  May 1996 - Jun 1997

  Sr. Consultant
• 

  Compaq

  Apr 1999 - Mar 2004

  Project Lead

  I am now part of HP Inc.

• 

  HP

  Mar 2004 - now

   Proven history identifying underlying opportunities to automate using technology through a strategic view of business and how technology is designed to support it. End to End ownership on global IT applications including finance planning.  Delivery expertise spanning across a variety of domain areas/verticals, such as Product Life cycle management, Pricing, Partner Operations, Order Management, Quote to Cash and customer integrations both local as well as global levels. Responsible for client engagements on complex and large-scale digital initiatives, identifying patterns and providing solution.  Stakeholders’ relationship management with various MSA partners Experience in Escalation management, Customer relationship and account management. Define, implement and monitor service metrics for workflow based performance and system availability taking corrective actions where needed. Experience in working as part of larger geographic teams and the ability to work in teams with different cultural back group. Mentoring and coaching of senior leads and managers. Ability to direct, monitor and escalate work assignments towards goals and timelines Translate objectives into short-term assignments, processes and measures. Communicate what is to be accomplished and coordinate/integrate activities to achieve overall achievement of goals. Lead, Develop & drive quality improvement projects where necessary by collaborating with operations & other stakeholders Provides a focus for SLA management and customer satisfaction across the customer base.  Ensures and monitors that processes are in place to pro-actively protect consistent service quality through management of change process People management in terms of recruitment, competence development, talent management, people review, salary setting etc. Show less • My roles include, digital transformation, vendor assessment and evaluation, delivery leadership, solution architecture, general management and innovation leadership• Experience in Delivery of CPQ solutions for HP Inc IT internal applications• Experience in design, development and management of large software projects with globally distributed teams, including finance and workforce planning.• Handled various roles ranging from “Support personnel and Programmer” to “Delivery Management and Client relationships”• Expertise in developing and executing service line practice strategies, directing complex large client delivery engagements and technology merger integrations• Expertise in maintaining internal and external executive relationships, building cross-functional high-performance teams and leading metrics organizations• Driving organization wide initiatives on Delivery excellence. • Expertise on all the phases of Software Development cycle.• Expertise managing global team across different domain and skills.• Program Management Office (PMO)/ Strategy & Planning (S&P) role for Q2C India Development Services IT.• Delivered ~$7M worth POA projects in LTO/CPQ domain YoY• Lead for Microsoft Centre of Practice in India Delivery center engaging with Microsoft Team in Bangalore Show less • Management of offshore teams, main contact for strategic initiatives and primary contact for mission critical escalations • Delivery Manager in development of complex applications systems • People management role including performance evaluation, career development, communication and training• Lead for Microsoft Centre of Practice in India Delivery centre engaging with Microsoft Team in Bangalore and MS COE leads across regions.• Lead for project management, prioritization, forecasting, escalations for HP Q2C CIA Group across delivery service locations (India, China, Malaysia and Mexico)• Program Management Office (PMO)/ Strategy & Planning (S&P) role for Q2C India Development Services IT – Key responsibilities - Managing Work force, Demand planning and forecast, working directly with BU-IT S&P team and managers across Development Services –IT locations span across 600+ developers Show less

  • Senior Global IT Manager

    Nov 2021 - now

  • Senior Global IT Manager

    Nov 2018 - Nov 2021

  • Senior Manager

    Nov 2013 - Oct 2018

  • Program Manager

    Apr 2007 - Oct 2013

  • Project Manager

    Mar 2004 - May 2007