Ryan Russek

Experience

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  M&I Bank

  Jun 1999 - Feb 2005

  Customer Service Representative

  Managed customer accountsPerformed customer transactionsPerformed customer service representative duties for customersHandled large amounts of cash and transactions

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  City of Bloomington, MN

  Sept 2003 - Jan 2005

  Social Studies Teacher

  Substituted for teachers that needed time off.Filled in long-term for teachers that needed time off.Taught Social Studies classes at Bloomington Jefferson and Bloomington Kennedy.

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  Park Nicollet Health Services

  Jan 2005 - Oct 2006

  Registration Trainer

  - Developed and managed training programs for customer-facing employees with impact throughout the company - Reported, tracked and analyzed training effectiveness based on employee test scores and customer service scores - Facilitated week-long training classes for 5 to 50 employees - Created and maintained links and documents on internal training Webpage - Provided coaching, guidance and feedback to help build and maintain peer relationships

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  Best Buy

  Oct 2006 - Sept 2013

  Sr. Training Specialist

  - Analyze training needs and established and maintained relationships with business and retail partners both within and outside of Best Buy - Design training curriculum for retail and corporate departments with specific impact throughout the company - Develop, edit and maintain video, document and eLearning training for 150,000 Best Buy retail and corporate employees - Implement training classes for 10 to over 500 individuals - Evaluate training statistics in order to provide feedback to Best Buy Management and make adaptations and enhancements to benefit future success - Provide coaching, guidance and feedback to help build and maintain peer relationships Show less

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  PureForce (division of Ecolab)

  Jan 2013 - Jan 2013

  Sr. Learning and Development Specialist

  Facilitate new hire and ongoing training classesCreate new hire training curriculumManage new hire training curriculum including updating where neededProject Manager for training classes inluding travel and other back-end logistics

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  MasTec

  Sept 2013 - Feb 2017

  Training Manager - Employee Development
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  Farrell's eXtreme Bodyshaping, Inc.

  Dec 2014 - now

  Instructor
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  SUPERVALU INC

  Feb 2017 - Apr 2018

  Training Manager
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  Prime Therapeutics

  May 2018 - Oct 2019

  Sr Training Manager
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  State of Minnesota

  Oct 2019 - now

  Learning and Development Manager