Aravind V

Aravind V

Customer Service Associate

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location of Aravind VTelangana, India

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  • Timeline

  • About me

    Entrepreneur

  • Education

    • Bhavans Vivekananda Aurobindo Degree College

      2012 - 2015
      Bachelor of Commerce (B.Com.)
  • Experience

    • Amazon

      Oct 2013 - Jan 2014
      Customer Service Associate

      Worked at Amazon Development Centre for a fixed contract period, which started on October 17, 2013 and ended on January 31, 2014. My job as a Customer Service Agent (CSA) was a part time job, which involved addressing both pre-order and post order customer issues via email, regarding fashion trends/styles, product availability, shipping, billing, delivery and most importantly, customer service

    • Amazon

      Jun 2015 - Mar 2016
      Merchant Risk Investigator, Transaction Risk Investigations

      Worked at Amazon Development Centre (full time) for a period of 10 months, which started on June 8th, 2015 and ended on March 20th, 2016. My job as a Merchant Risk Investigator involved in constantly monitoring the sellers' activities on the platform to see if they were adhering to the performance policies and the compliance policies, issued by the company. Failing to keep up with these policies would result in enforcing the seller by various ways, subject to the particular policy violated. It is upon the investigator to be aware of and to identify new fraud patterns and trends, and to take the appropriate action at the right time to minimize the monetary risks, thus saving the company from bad debts and making Amazon a better place for customer experience. Show less

    • Extended Enterprise

      Jan 2020 - now
      Entrepreneur
  • Licenses & Certifications