Aravind V

Experience

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  Amazon

  Oct 2013 - Jan 2014

  Customer Service Associate

  Worked at Amazon Development Centre for a fixed contract period, which started on October 17, 2013 and ended on January 31, 2014. My job as a Customer Service Agent (CSA) was a part time job, which involved addressing both pre-order and post order customer issues via email, regarding fashion trends/styles, product availability, shipping, billing, delivery and most importantly, customer service

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  Amazon

  Jun 2015 - Mar 2016

  Merchant Risk Investigator, Transaction Risk Investigations

  Worked at Amazon Development Centre (full time) for a period of 10 months, which started on June 8th, 2015 and ended on March 20th, 2016. My job as a Merchant Risk Investigator involved in constantly monitoring the sellers' activities on the platform to see if they were adhering to the performance policies and the compliance policies, issued by the company. Failing to keep up with these policies would result in enforcing the seller by various ways, subject to the particular policy violated. It is upon the investigator to be aware of and to identify new fraud patterns and trends, and to take the appropriate action at the right time to minimize the monetary risks, thus saving the company from bad debts and making Amazon a better place for customer experience. Show less

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  Extended Enterprise

  Jan 2020 - now

  Entrepreneur