
Biser Sandov

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About me
Program Manager at SoftServe
Education

ПМГ Иван Ценов
-
Technical University of Sofia
2014 - 2016Master's degree Computer Systems Networking and Telecommunications
Technical University of Sofia
1999 - 2004Bachelor of Science - BS Radio and Tele Communications
University of National and World Economy
2018 - 2020Master of Business Administration - MBA Business Administration, Management and Operations
Experience

SAT Ltd
Sept 2004 - Jul 2019Project Manager
Jan 2010 - Jul 2019Software Engineer
Sept 2004 - Dec 2009

UST Global
Jul 2019 - Jan 2021Senior Project Manager
Experian
Jul 2019 - Jan 2021Senior Project ManagerPerforming all the functions of the Senior Project Manager:▪ Commercial implementation of the PMP/ PMI methodologies▪ Contributing in pre-sales activities, providing project related materials and expertise in support of RFIs, RFPs or other client requests.▪ Developing and managing project management plans from original concept through final implementation.▪ Conducting financial analyses on project alternatives including cost/benefit analysis, to determine project feasibility and direction.▪ Developing and maintaining project risk management plans i.e. coordinating project risk identification,qualification, response development and control▪ Resource demand management and allocation / tracking resources to meet project requirements▪ Participating to the coordination of procurement planning, source selection, contract administration and contract closeout (when appropriate)▪ Review/shadow other project management team member schedules, plans and strategies andrecommend enhancements▪ Identifying areas within the PPM Community where process improvements may benefit project performance▪ Being a subject Matter Expert within the PPM Community Show less

Software Group
Feb 2021 - Sept 2021Senior Project Manager• Head the planning and implementation of multiple large size projects (programmes) simultaneously within agreed cost, timeframe, quality standard, and scope• Track, manage and report on project (programme) progress in regards to deliverables, timeframes, quality and risks to all stakeholders (internal and external)• Provide accurate projections and actions on project changes, based on business, technological, situational or client influenced requirements• Managing Client's expectations, acting as a SPOC, bringing the delivery process up to the highest standard• Proactively support members of the project from both internal teams and external representatives• Develop and conduct strategic plans to solve significant escalations and mitigate critical risks• Coach, mentor and support junior project managers and assist them in the resolution of complex tasks.• Bring in best practices, knowledge, and experience in project management from the software industry Show less

SoftServe
Sept 2021 - nowProgram Manager- Contributes to the development of business opportunities within project portfolio and account(s) overall: participates in engagement, pre-sales, up-sales, QBRs- Keeping the focus on business value- Providing the strategic and big picture view on project portfolio- Drives project portfolio visioning and planning: owns end-to-end roadmaps, facilitates agile planning on scale- Cascading high-level goals and outcomes, manages their alignment and interdependencies- Champions project management practices- Owns change management procedure within project portfolio- Champion the continuous improvement processes within project portfolio- Drives collaborative project portfolio risk management- Owns quality management process within project portfolio (both process and product related), continuously improves it, and aligns it with SoftServe best practices- Defines and designs metrics to track project portfolio progress, health, risks, generated impact, and sets OKRs- Promotes in the practice the data-driven decision making- Performing financial analysis on regular basis, forecasting, reporting, ensuring the profitability of project portfolio- Builds and develops leadership team structure according to project, program, portfolio goals to ensure continues cooperation with client(s)- Coaches and mentors project management associates- Drives innovations by creating appropriate environment within project portfolio- Oversees the NPS trends, contributes to and drives strategies of its improvement- Contributes to the account(s) development plan development and implementation- Maintains delivery excellence according to the company expectations and standards- Establishes career and professional development process within project portfolio and directly responsible for the professional development of PMs and leadership team (plans promotions, runs performance reviews, manages compensations, creates professional development, other) Show less
Licenses & Certifications
- View certificate

Cloud Digital Leader Certification
GoogleMar 2023 
Project Management Professional (PMP)
Project Management InstituteMar 2018
Languages
- buBulgarian
- enEnglish
- seSerbian
- geGerman
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