Ghaida Alsaadi

Experience

• 

  Kamal Osman Jamjoom Group

  May 2019 - Oct 2020

  Sales Consultant

  - Responsible to represent the brand (The Body Shop) by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.- Contribute to enhanced sales targets with thorough product knowledge, taking opportunities to upsell and cross-sell.- Operate the cash register, receive payments in all authorized modes, and issue receipts/bills against purchases.

• 

  ALAMOUDI EXCHANGE COMPANY

  Jan 2021 - Dec 2021

  Customer Service Representative

  Provided exceptional support to customers, addressing inquiries and resolving issues promptly.Managed customer communication across various channels, ensuring a high level of satisfaction and engagement.Processed and tracked customer orders, returns, and refunds, ensuring accuracy and efficiency.

• 

  Alesayi Motors

  Aug 2022 - Aug 2023

  Admin Support

  - Supervision and follow-up on sending and receiving of all parcels and particular transactions for all the branches.- Manages all employee requests and follows up with the supplier for all stamp requests and business cards.- Manages and makes meeting arrangements for all departments.- Manages multiple tasks and meets time-sensitive deadlines.- Sorted, received, and distributed mail correspondence betweendepartments and employees.

• 

  Saudi Logistics Academy

  Aug 2023 - now

  Trainee Affairs Assistant

  - Manage and support trainees throughout their training programs.- Organizing training schedules and activities to ensure a smooth learning experience.- Responsible for providing administrative support and serving as trainees' primary point of contact.- Facilitating communication with companies and addressing trainee concerns effectively- Collaborating with trainers to enhance program effectiveness and ensure compliance with organizational policies.- Coordinate with the company to schedule a time and date for an interview with the candidate and answer any questions regarding all the requirements.- On-the-Job Training Coordination-- Facilitate initial meetings between trainees and companies.- Communicate expectations clearly and provide the necessary information.- Monitor the progress of the OJT phase, ensuring timely completion.- Provide support and guidance to both trainees and companies throughout the process.- Ensure all required documentation is completed for the finalization of the diploma program. Show less