Daniel Edwards

Experience

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  Symantec

  Jan 2000 - Jan 2013

  Successfully manage critical sales and operational support to the Public Sector region, including Department of Defense and Federal System Integrator team, driving $70 million in sales revenue.Primary interface with finance, legal, consulting and order booking team to ensure all company and customer requirements are met for complex deals.Manage District level forecasts, providing business analytics using tools like SalesForce.com and Business Objects.Facilitate district/territory calls for deep dive review of critical sales opportunities to determine external strategic next steps and/or internal actions required. Show less Create and executed sales strategy to build pipeline and drive revenue while identifying Symantec based solutions aligning to our customer’s IT goals and initiatives. Managed strategic accounts to ensure forecast and solution objectives were met. Drove revenue by selling Symantec solutions, including: backup, storage, high availability,security, compliance, messaging and services.Mentored and coached new members of Inside Sales team.Educated and trained channel partners in Symantec technology.Consistent overachievement of quota and annual achievers club. Show less

  • Sales Operations Manager

    Jan 2011 - Jan 2013

  • Training and Education Specialist for Symantec

    Jan 2009 - Jan 2011

  • Sr. Inside Account Representative

    Jan 2000 - Jan 2009
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  Veritas Technologies LLC

  Jan 2013 - Jan 2018

  Principal Customer Success Manager

  As a Customer Success Manager, I was responsible for the post sales customer experience. By driving conversations with executives and administrators, I gained an intimate knowledge of their business goals, earning trust, and making recommendations on how Veritas’ products and services could assist in meeting their objectives. Relentlessly advocating for my clients, I managed a virtual team of service and support professionals, to ensure a world class customer experience.Additional Responsibilities Included:Present business reviews to customer leadership and technical contacts, highlighting value delivered and metrics relevant to their business objectives. Provide crises management for high impact product issues by working with support, engineering and development teams to facilitate fastest possible time to resolution. Show less

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  Veritas Technologies LLC

  Jan 2019 - Dec 2024

  Account Manager - Healthcare, State and Local, Education

  Helping customers find solutions to their most important data protection problems by focusing on information, not infrastructure. I introduce customers to Veritas' comprehensive 360 approach to multi-cloud data management, providing protection, availability and insight wherever their data resides.

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  Cohesity

  Dec 2024 - now

  Senior Enterprise Renewal Sales Account Manager