Heather Gillmore

Experience

• 

  Saltzer Health

  Apr 1997 - Apr 2015

  I provided level 1 support and administration for the Practice Management and Billing side of eClinicalWorks, support and database maintenance for Echo OneApp credentialing system, data analysis and report authoring for both financial and clinical information, as well as consultation and optimization implementation for Saltzer's medical billing processes and workflows. I processed insurance and patient payments using Saltzer's practice management system, and I was responsible for data analysis of claim denials.

  • Business Analyst

    Apr 2000 - Apr 2015

  • Reimbursement Specialist

    Apr 1997 - Apr 2000
• 

  CompuNet, Inc.

  May 2015 - now

  EHR/Practice Management tech support, consultation, and system optimization services for area clinics and physicians using eClinicalWorks EHR. I provide onsite and/or remote tech support and training for practices using eClinicalWorks, and I assist offices in developing documented workflows customized to their individual clinic's needs. I strive to deliver a wholistic approach to Practice Management system support, identifying opportunities for gained efficiencies in the billing process while coordinating with the clinical 'front end' of the patient encounter process . Show less

  • Lead BI Analyst

    Jun 2023 - now

  • Senior Business Process Engineer

    Jan 2020 - Mar 2024

  • Business System Analyst

    May 2018 - Jan 2020

  • Senior Healthcare Informatics Consultant

    May 2015 - May 2018