Thea Pham

Experience

• 

  NashTech Limited

  Dec 2020 - Feb 2023

  Technical Business Analyst - Marketing and Advertising

  • Support clients in all initiatives related to understanding their needs, suggesting ideas, and clarifying requirements around their media & marketing products• Create clear and precise user stories with wireframes, and functional specifications which will be used for scoping and technology implementation• Collaborate with the development team to transfer requirements from the Product Owner• Ensure the constant pace of work and help control risk by supporting the Product Owner manage product backlog• Research and assist the team with the adoption and implementation of AI and new technologies • Work closely with technical architects and developers to comprehend team options, feasibility, effort estimates, and technical constraints• Assist Project Manager in managing project change requests Show less

• 

  Ninety Eight

  Feb 2023 - Jan 2024

  Business Analyst

  - Conduct stakeholder interviews to identify and document requirements for CMS optimization- Translate stakeholder needs into detailed functional and technical specifications, aligning with platform capabilities- Collaborate with UI/UX designers and writers to refine and validate prototypes- Develop product roadmaps- Create detailed User Stories and acceptance criteria for developers and QC teams- Manage comprehensive documentation in Jira and Confluence, assist with creating API documentation- Assess current CMS and propose enhancements to better fulfill user requirements- Facilitate Agile/Scrum meetings, ensuring effective team collaboration and project tracking- Help monitor and address issues in Scrum implementation to continually improve processes Show less