Thea Pham

Thea Pham

Technical Business Analyst - Marketing and Advertising

location of Thea PhamSydney, New South Wales, Australia

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  • Timeline

  • About me

    IT Business Analyst | Product Owner

  • Education

    • Macquarie University

      2024 - 2025
      Master of Business Analytics
    • UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIES (USSH)

      2016 - 2020
      Bachelor's degree International Relations and Affairs
  • Experience

    • NashTech Limited

      Dec 2020 - Feb 2023
      Technical Business Analyst - Marketing and Advertising

      • Support clients in all initiatives related to understanding their needs, suggesting ideas, and clarifying requirements around their media & marketing products• Create clear and precise user stories with wireframes, and functional specifications which will be used for scoping and technology implementation• Collaborate with the development team to transfer requirements from the Product Owner• Ensure the constant pace of work and help control risk by supporting the Product Owner manage product backlog• Research and assist the team with the adoption and implementation of AI and new technologies • Work closely with technical architects and developers to comprehend team options, feasibility, effort estimates, and technical constraints• Assist Project Manager in managing project change requests Show less

    • Ninety Eight

      Feb 2023 - Jan 2024
      Business Analyst

      - Conduct stakeholder interviews to identify and document requirements for CMS optimization- Translate stakeholder needs into detailed functional and technical specifications, aligning with platform capabilities- Collaborate with UI/UX designers and writers to refine and validate prototypes- Develop product roadmaps- Create detailed User Stories and acceptance criteria for developers and QC teams- Manage comprehensive documentation in Jira and Confluence, assist with creating API documentation- Assess current CMS and propose enhancements to better fulfill user requirements- Facilitate Agile/Scrum meetings, ensuring effective team collaboration and project tracking- Help monitor and address issues in Scrum implementation to continually improve processes Show less

  • Licenses & Certifications

    • Professional Scrum Product Owner™ I (PSPO I)

      Scrum.org
      Jun 2022
      View certificate certificate
    • 30 days of Postman - for developers

      Badgr (now part of Instructure)
      Aug 2022
      View certificate certificate