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Yan Zhang

Yan Zhang

Technical Support Engineer

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location of Yan ZhangChina

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  • Timeline

  • About me

    Infrastructure Specialist

  • Education

    • Dalian University of Technology

      2003 - 2006
      Master's degree Computer Science

  • Experience

    • HP

      Jul 2006 - Dec 2013
      Technical Support Engineer

      Provide remote technical service for customer on HPUX, server, storage, network; Focus on HPUX system administration and troubleshooting; Summarize and classify outage data for improvements.

    • IBM

      Dec 2013 - now
      Infrastructure Specialist

      Responsible for day-to-day server maintenance; Establish AIX and middleware in stable situation for application deployment; Monitor system status and optimize system performance; Identify the cause and work out the solution whenever there is issues; Investigate the problems and analyze the impact of system changes.

  • Licenses & Certifications