Joi Turner

Experience

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  Vector Marketing

  May 2021 - Aug 2021

  Sales Representative

  Enhanced customer satisfaction by promptly resolving over 5 customer inquiries daily, achieving a 95% customer satisfaction rate, highlighting strong problem-solving and empathy skills.Conducted product demonstrations that effectively presented unique product features, leading to a 20% increase in sales conversions, showcasing creativity and customer engagement skills.Analyzed customer service metrics and provided actionable reports to management, facilitating better collaboration and communication within the team.Implemented a follow-up system for post-purchase customer satisfaction checks, resulting in improved customer retention, demonstrating attention to detail and a commitment to exceptional customer experience. Show less

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  Professional Recruiters Group

  May 2022 - Aug 2024

  Substitute Teacher

  Adapted educational strategies to diverse environments across 20+ schools by partnering with cross-functional teams to tailor solutions for varied student needs, demonstrating creativity, problem-solving skills, and flexibility in crafting interactive, student-focused experiences.Leveraged educational strategies from company resources, identifying needs and pain points, to drive process improvements that positively impact student outcomes, demonstrating initiative and strategic thinking.Implemented diverse teaching techniques tailored to individual learning styles, fostering an inclusive environment and showcasing an understanding of diverse student needs and behaviors.Cultivated a collaborative learning atmosphere by facilitating group discussions, refining interpersonal skills for effective communication and teamwork, essential for collaborating with cross-functional design teams. Show less

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  Academy of Math & Science

  Jul 2022 - Jun 2023

  3rd Grade Teacher

  Executed educational strategies for a diverse classroom of 30+ students, leveraging student-centered principles to enhance engagement and learning outcomes, demonstrating strong problem-solving and adaptability skills.Analyzed measurable student performance data to inform instructional strategies, achieving an 86% improvement in student progress and academic success rates.Collaborated with administrators and staff to develop and implement student-centered initiatives, enhancing academic and behavioral support systems, showcasing teamwork and student engagement.Coordinated and led parent-student-teacher meetings, utilizing strong interpersonal communication to enhance stakeholder engagement and support integrated student development, showcasing exceptional collaboration and relationship-building abilities. Show less

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  Freelance (Self employed)

  Mar 2024 - now

  Junior UX/UI Designer

  Enhance user experience by wireframing and prototyping websites for small businesses, including a hair studio, automotive, and locksmith, leading to a significant improvement in customer engagement and satisfaction, while building strong relationships with clients by maintaining consistent communication.Resolved complex design issues while aligning with SEO best practices by completing a full website overhaul in a single shift, resulting in high client satisfaction and a fully optimized, operational site.Conduct in-depth user research and competitive audits, identifying key market trends and user behaviors that informed design decisions and differentiated the client's brand from competitors.Execute usability testing with the client's customers to identify and resolve pain points, resulting in a more intuitive user interface and increased conversion rates. Show less

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  Vector Marketing

  Jul 2024 - Aug 2024

  Recruiting Assistant

  Leveraged effective communication skills to guide over 50 applicants per shift from initial contact to the interview stage, resulting in a 67% onboarding rate by providing clear information and support.Collaborated in weekly staff meetings with the District Manager to analyze recruiting data and created action plans, improving the interview scheduling process to consistently schedule 5-10 applicants per shift.Implemented a strategic business plan for social media marketing, utilizing peer feedback and empathy to build a cohesive sales team, resulting in increased engagement and team growth.Executed targeted social media campaigns to market a competitive sales position, significantly boosting applicant interest and recruitment numbers through people-oriented content. Show less

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  GILA CROSSING COMMUNITY SCHOOL

  Aug 2024 - now

  Instructional Aide

  Develop and implement student-centric strategies for special education students, demonstrating adaptability in creating tailored educational experiences that meet diverse needs.Collaborate with cross-functional teams, including administrators, teachers, and parents, by maintaining clear and consistent communication to create and execute tailored educational experiences, ensuring the diverse needs of student groups are met with attention to detail.Cultivate a positive and inclusive environment by implementing student-focused behavior management strategies that promote a sense of community and belonging, aligning with UX principles of accessibility and inclusivity.Document and maintain detailed student profiles (IEPs) to track progress and insights, reflecting organizational skills in tracking progress and ensuring alignment with educational goals. Show less