Sunil Shetty

Experience

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  Solutions Hardware & Software

  Feb 1999 - Apr 2003

  Hardware Engineer

  - Computer assembling, Trouble shooting, System Networking. - Printer installation of any type and models-Operating Environment:Windows 98 , Window Xp, Windows 2K,Windows NT / 2000 Servers.

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  Broadband Pacenet (India) Pvt. Ltd.

  Dec 2003 - Apr 2008

  System Administrator & Network Engineer

  A Project IP Star successfully done which included:- Installation of VSAT Links for Broadcasting of Channel.- Support provided during Live Telecast of Gurbani from Nanded, Delhi, Amrithsar to Mumbai- Installation of IP Star dish- Configuring Live MediaKaster server - Managing support from Bangalore BSNL gatewayJob Responsibilities / Accountabilities:-Windows 98 , Window Xp, Windows 2K, 2K3, Configuration, Administration and Maintenance of Windows NT / 2000 Servers, Maintenance of Antivirus Server,- Installation & Managing the Router(juniper M5 & M7), Switches - Managing the PDC server, Exchange Server, DHCP Server- Implementation of Exchange Server with SPAM & Antivirus Protection.- Mail Box Backup and Server Backups.- Installation of Wireless Links and maintenance of the same- Troubleshooting LAN problems such as broadcast, connectivity issues etc.- Installation of operating systems, troubleshooting PC hardware/software problems.- Installation of the VSAT Links (IPSTAR) at various locations in India Show less

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  Digicable Network India Pvt Ltd

  May 2008 - Jan 2014

  - Single Point Technical Contact for Operations & CAS (Conax & Latens), SMS (DuoSoftware) Vendor management- Handling day to day operational requirement for CAS- Providing solutions for day to day issues concerning CAS and SMS- Handling customer end (i.e. Distributors & LCOs) issues related to CAS, SMS- Integration & service support for various, STB, SMS, CRM, Mux, etc.- Reconciliation of CAS and SMS subscribers base - Broadcaster Audit- Currently involved in Duosoft V5, Conax Contego & Latens Cas5- Instrumental in making new headend operational (Conax & Latens) Show less SMS: Subscriber Management System:-Streamlined Magnaquest SMS and ironed out Report generation & Billing related issues that were causing loss of subscriber revenue to Digicable -Upgraded Magnaquest SMS which led to resolution of many bugs in the system, which in turn led to more stability & reliability -Streamlined Magnaquest SMS system on the whole -Training LCOs resulted in more awareness of the SMS system, which in turn provided more productivity when using the SMS system.-Active member in SMS migration from Magnaquest to DuoSoftwareJob Responsibilities / Accountabilities:- SMS Implementation- Customer support & Services for SMS- Operational Services for SMS & CAS- Team management (Managing SMS team)- Integration & service support for various CAS (Conax & Latens), STB, SMS, CRM, etc,- Coordinaion with Vendors.- Training- Audit Show less

  • Project Manager (SMS & CAS)

    May 2009 - Jan 2014

  • Sr.System Engineer

    May 2009 - Mar 2012

  • Sr. Network Engineer

    May 2008 - May 2009
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  MSM Discovery

  Jan 2014 - Mar 2015

  Asst. Manager Techinical Services

  Technical & Commercial Audit of MSO & Anti-Piracy 1. Conducting Technical Audits PAN India MSO's2. Collecting data from the MSO from CAS & SMS during audit3. Reconciling the data between SMS & CAS4. Reconciling the data In Office or Sometimes at MSO Location.5. Analyzing the logs of CA and SMS.6. Creating draft report after Reconciliation 7. Circulating the draft report internally8. Finding the system deficiencies during audit and guiding & training the MSO to rectify these drawbacks9. Generating broadcaster reports during audits and verifying them with broadcaster submitted earlier by the MSO.10. Supervising the audits done by third party Auditors. (E&Y, PWC, etc.)11. Visiting PAN India Control Room of different MSO's for Technical Validation and checking the compliance of system installed with TRAI regulationsCoordination DTH / HITS:-1. Identifying the DTH / HITS platform through which piracy is happening.2. Coordinating with DTH / HITS operators for scheduling special fingerprinting activity.3. Informing the confirmed schedule to all the sales team PAN India.4. After detection of STB number following up with DTH / HITS operators for switching off STB involved in piracy.5. Time to time meeting with DTH / HITS operator for better coordination during piracy.Up gradation:-1. Identifying the piracy methods & software hacking on field2. Searching for STB's used under piracy and informing the respective DTH / HITS operators for rectification.RAID:-1. Supporting Sales / Legal team in legal cases.2. Helping raid agency in getting POA. Show less

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  MSM Media Distribution Pvt Ltd

  Apr 2015 - Mar 2016

  Asst. Manager Technical Services

  Technical & Commercial Audit of MSO & Anti-Piracy1. Conducting Technical Audits PAN India MSO's2. Collecting data from the MSO from CAS & SMS during audit3. Reconciling the data between SMS & CAS4. Reconciling the data In Office or Sometimes at MSO Location.5. Analyzing the logs of CA and SMS.6. Creating draft report after Reconciliation 7. Circulating the draft report internally8. Finding the system deficiencies during audit and guiding & training the MSO to rectify these draw backs9. Generating broadcaster reports during audits and verifying them with broadcaster submitted earlier by the MSO.10. Supervising the audits done by third party Auditors. (E&Y, PWC, etc.)11. Visiting PAN India Control Room of different MSO's for Technical Validation and checking the compliance of system installed with TRAI regulationsCoordination DTH / HITS:-1. Identifying the DTH / HITS platform through which piracy is happening.2. Coordinating with DTH / HITS operators for scheduling special finger printing activity.3. Informing the confirmed schedule to all the sales team PAN India.4. After detection of STB number following up with DTH / HITS operators for switching off STB involved in piracy.5. Time to time meeting with DTH / HITS operator for better coordination during piracy.Up gradation:-1. Identifying the piracy methods & software hacking on field2. Searching for STB's used under piracy and informing the respective DTH / HITS operators for rectification.RAID:-1. Supporting Sales / Legal team in legal cases.2. Helping raid agency in getting POA. Show less

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  Sony Pictures Networks Distribution India

  Apr 2016 - now

  Manager - Technical Services