
Michael Gilding - MBA
Operations Manager

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About me
Leader of Business Process Improvement
Education

Newcastle University
-BEng Chemical and Process EngineeringActivities and Societies: Tae Kwon Do, Football Team

Loughborough University School of Business and Economics
-MBA Master in Business Administration
Experience

AlphaGary Limited
Aug 1995 - Jul 2009Operations ManagerAlphaGary Limited specialises in the development of advanced technology plastic compounds with unique performance characteristics for niche applications within, medical, automotive and cable markets.I held responsibility and accountability for the 24/7 manufacturing operation, health and safety, manufacturing strategy, personnel development, policy creation and deployment, cost and labour control, plant productivity, quality and continuous improvement. To achieve this I created a production team of 90 employees working within best working practice following continuously developed policies and procedures.Major achievements included successful projects; relocating and entire facility to a green field site, and, twice expansion the site bringing in new technology and product ranges. Show less

Coty Manufacturing UK
Jan 2010 - Dec 2011Value Stream Manager E2ECOTY Manufacturing UK are FMCG producers of cosmetics for global markets. Powders Value Stream; accountable for product end to end, from forecast to customer. Accountable for the performance of the department quality, cost and delivery. Ensure competitive manufacturing by redesign of performance management and close monitoring of cost variance. Initiated the use of Lean Methodology across key areas to make gains in; efficiency, quality, service, waste control and safety.Major achievement in project delivery of an entire range of Rimmel eye shadow to new product and formats, requiring installation and commissioning of new robot production lines. Additional project supporting the implementation of new ERP system ‘SAP’. Show less

PT Seng Fong (Singapore)
Dec 2011 - Dec 2012Assistant General Manager - Quality AssuranceSeng Fong – Singapore / Indonesia, assistant general manager of a manufacturer of high quality hardwood flooring, decking and structural products, servicing customers such as Louis Vuitton and Kingfisher. Key focus on business analysis, quality assurance and new product development. Delivering results tactically through sharing lean tools and techniques with the teams, rolling out to all stages of the process, developing in to standard ways of working. Some key achievements were; development of Visual Quality Standard system for whole facility, introducing good lean working practices such as kanban controls and 5’S, identify and deliver major cost saving, preferred supplier approval and listings, and, project manage commissioning of new process and new product line. Show less

Arla Foods
Apr 2013 - Apr 2016Production and Technology Development ManagerSenior Manager for the UK’s largest facility for both butter and milk powder manufacture. Site lead accountable for Lean implementation, NPD, CI Savings plan and change management. Steering the Senior Management Team through their lean development journey and CI saving plans. Strategic cultural change for site, increasing performance visibility and accountability – redefine performance KPI measures; create daily review meeting for every department, and short interval control. Responsible for delivering extensive Lean training – Lean Awareness, 5S, Performance Management, Kanban, Problem Solving, Lean Pilot, SMED, Value Stream Mapping. Introduction of kaizen blitz optimisation waves delivering substantial result.Major achievement managing program of CI saving delivery 2015 £3.2m, ahead of target by +£500,000. Additional achievements include; numerous NPD projects scale up to full production, mentoring graduates and developing CI experts within the staff able to deliver savings. Show less

Inspire Lean
May 2016 - May 2018Business Improvement ConsultantFMCG Food - program developed to improve management systems, involving training and coaching of management teams. Embedding multiple systems in to management infrastructure enhancing control and returning cost benefits.Utilities sector - Currently performing diagnostics of waste water treatment plant to appraise their current state. Through the use of value stream map and data based on current practice, facilitate the development of an ideal state. Facilitation of a phased improvement plan to attain the ideal state using Lean Six Sigma methodologies.Global Automotive Supplier - Initially engaged to provide a specific improvement project, leading to two further proposals; business wide value stream map and the second a proposal for the application of Lean Manufacturing to the operation. Show less

HM Revenue & Customs
Jun 2016 - May 2017Regional Leader of Management Cultural ChangeProject manage and deliver a cultural change for Chief Finance Offices Group, involving senior members of support services; accountants, procurement and contract team, facilities management, estates project teams, and business planning team. The Project Manager for scoping, diagnostics, delivery planning, training material development, implementation and sustainment. Coaching of each team through mapping and streamlining processes to develop procedures. The training involve developing material for group day sessions involving 80 people or smaller groups and one to ones. The training material was bespoke to each team due to the variety of the team functions. There was also a high level of coaching for the department head and senior managers.Also contracted as Project Lead for change program implementing Continuous Improvement (CI) in Wales and then South West. As Project Lead, I successfully achieved handover status through; project plan, CI training delivery, material review and coaching support. I delivered a performance management platform, communication routine and CI problem solving tools. To ensure sustainment I implemented a sustainment model through up skilling key personnel and a system for CI Maturity self-assessment.Successfully resulting in productivity uplift in excess of 10% in three operational areas, realising £200k in sustainable benefits confirmed through independent assurance and operational review. Show less

Hargreaves Lansdown
May 2018 - nowSenior Leader Process OptimisationLeading the Process Change team within FT100 Financial Services market leader. Focused on delivering maximum value for our clients and business. Delivering digital transformations and traditional people led continuous Improvement.
Licenses & Certifications

PRINCE2 Project Management
APMG InternationalJan 2017
Volunteer Experience
Service Manager
Issued by Vineyard Community Church
Associated with Michael Gilding - MBAChair of Governors
Issued by Hilperton CofE Primary School on Mar 2018
Associated with Michael Gilding - MBA
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