Erica Vllahu

Experience

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  Private Practice

  Jan 2005 - Jan 2014

  Registered Dental Hygienist and Internal Coach

  Supported 3X team expansion that included practice leaders and front-line individual contributor dentalhygienists. Facilitated revenue growth to >$1M and elevated standards of patient care by spearheadingorganizational restructure that included leadership coaching, training and HR onboarding. Established standards, policies and procedures for dental hygiene division. Maximized performance by driving the redesign and delegation of position responsibilities based on capabilities and analysis of optimal use of time. Enhanced back-office productivity by onboarding a virtual billing department vendor that processed claims outside of traditional business hours. Elevated organization’s community standing through partnerships and by hosting events with local businesses,nonprofits and dental assistant schools. Drove change adoption for leading-edge dental hygiene best practices amongst workforce and patients alike through internal education, training and marketing communications. Show less

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  Rutgers School of Public Health

  Jan 2005 - Jan 2006

  Dental Hygiene,Clinical Adjunct Professor

  Cemented talent for meeting learners where they are, providing constructive feedback and instilling confidence. Provided clinical instruction to dental hygiene undergrads preparing for board certification. Clinical techniques based on earlier experience as a Dental Hygienist.

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  Coaching2Greatness

  Jan 2009 - now

  ICF Credentialed Mentor Coach

  Built client roster based on word-of-mouth reputation for getting people unstuck to achieve their end goals.Amassed 2O+ recommendations on LinkedIn from satisfied clients who described engagement as more than exceeding expectations. Provided coaching to clients ranging from middle managers to executives, judges to entrepreneurs that spanned industries (HR to High Tech, Education to Manufacturing) and included startups to global Fortune 500s. Mentored coaches to prepare for successful credentialing by the International Coaching Federation (ICF). Planned and facilitated a retreat for leadership and staff of National Fair Housing Alliance on interpersonalcommunications. Show less

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  RiseSmart

  Jan 2015 - Jan 2017

  Career Coach

  Armed with industry best practices, guiding employees to quickly discover their focus, create a job search plan, organize their search, and stay on track as they execute that plan.94% satisfaction rating and 75% re-employed in under 4 months.

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  Weatherby Healthcare

  Sept 2020 - now

  Transformed Dream-Work coaching from an early-stage pilot into a scalable program with a 90% Net Promotor Score and waitlist eager to participate to make their outside-the-office goals reality. Program contributed to maintaining above-average workforce retention throughout the pandemic. Reduced program attrition from 20% to 2% by driving a participation cadence transformation, introducing omnichannel program education, establishing a resource portal and through assessment streamlining. 80% described engagement as “lifesaving.” Laid out expansion strategy to meet increased demand that includes plans to grow and lead 3X team expansion. Created personal coaching plans for>400 program participants (50% of workforce) instrumental to goal attainment that ranged from weight loss (a collective 750-lb loss) to financial management ($500K in debt paid down). Show less Organizational Development Highlights Identified need for sales competencies that replaced ad-hoc with standards that will support future rapid exponential growth through the hiring of 100 leaders and 200 individual contributors. Partnered with VP and SVP of Culture to create agile, cohesive and competency-based cultural onboarding,performance accountability, skills mapping and full lifecycle hire-to-retire talent management programs (recruiting,promotion, succession planning).Leadership Development HighlightsMapped company’s core values across verticals by reactivating Korn Ferry relationship and competency framework to capitalize on use of long-neglected and previously paid for existing HR tools and capabilities. Designed and facilitated conflict training and presented talent development communications strategies to Leadership Summit attended by >200. Equipped leaders to build and manage high-performance teams. Transformed Leadership Program into a 6-month engagement tied to identified competencies aimed at upskilling and reducing skill deficiencies. Strengthened and expanded leadership pipeline and uncovered talent and skills gaps by driving the increased adoption by managers of formalized 360-reviews and development planning. Coaching Sales Leaders on their development and growth to develop talent and build effective teams with agility and a strategic mindset. Show less

  • Director of Learning and Leadership Development

    Mar 2024 - now

  • Director of Dream|Work - Internal ICF Credentialed Life and Career Coach,PCC

    Nov 2017 - Jun 2024

  • Leadership Development Senior Manager, Trainer and Coach

    Sept 2022 - Mar 2024

  • Leadership Development Manager, Trainer and Coach

    Sept 2020 - Mar 2024