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Craig Stirling

Craig Stirling

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location of Craig StirlingGreater Bournemouth Area

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  • Timeline

  • About me

    Performance Improvement Specialist at BT

  • Education

    • University of Glasgow

      1998 - 2001
      Bachelor's degree Computer Science

  • Experience

    • BT Group

      Sept 2003 - now

      Reporting, governance, and insight of key operational metrics to drive improvement in the customer experience.Working with stakeholders and seniors to build engagement and drive delivery to targets. Reporting, governance, and insight of key operational metrics to drive improvement in the customer experience.Working with stakeholders and seniors to build engagement and drive delivery to targets.

      • Data Specialist - Group, External, Regulatory and Commercial

        Apr 2020 - now

      • Performance Improvement Specialist

        Sept 2003 - Mar 2020

  • Licenses & Certifications