Maria Antonieta Belleth Yaraure

Experience

• 

  Cliffs Drilling Co.

  Jan 2005 - Oct 2005

  Operations Assistant

  • Reviewed and monitored operational reports and time sheet for proper billing• Supported the HS&E department for rig inspections• Supported finance and sales department on customer facing tasks

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  Ensign United States Drilling Inc

  Jul 2005 - Apr 2006

  Business Development Assitant, Latin America

  • Assisted in developing bit packages based on customer’s needs and requests.• Monitored operational oil rigs activities and upcoming market shares.• Active communication and engagement with customers for service opportunities.• Administrative duties

• 

  Baker Hughes

  Apr 2006 - Oct 2021

  • Support and drive the vision and strategy for the company's Business Transformation across various product line & Region groups, building unique differentiation via BH OFS strength, coupled with BH Digital Platform and cross-functional integration.• Advise upon transformation of key business & operational processes and provide insights into efficiency themes e.g. Drilling, Planning, Centralization, etc.• Drive domain work streams around differentiated Well Construction workflows using workflow automation and analytical insights• Steer the development of business solutions and asses opportunities for process automation, simplified decision making, and insights delivery. Identify performance gaps across the operational processes and recommend solutions.• Develop and drive prioritized schedules to deliver internal and external customer credible proff points at an accelerated pace.• Ensure program milestones for work streams are accomplished and overall committed timelines are met.• Raise conflicts and resolution with the appropriate level of management engagement to build consensus• Support efforts to educate executives, employees and customers the strategic value of Business Transformation and how it drives differentiation in the marketplace. Show less • Lead technical teams for Automation, Surface Systems and Engineering Applications, ensuring project goals and objectives are achieved while following company established development processes and improving operational efficiency.• Investigate, propose and manage new product development efforts• Connect with the organization to communicate and align projects strategies, development updates, identify synergies and opportunities for revenue generation.• Assess equipment requirements to achieve objectives and facilitate budgetary planning. Show less • Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.• Built close relationships with key customers, thought leaders and industry influencers to stay abreast of emerging market trends and applications.• Developed and implemented positioning, messaging, sales collateral and training materials to achieve revenue targets.• Partnered with internal and external agency teams to create innovative strategies and implement marketing plans that drive awareness, engagement and product adoption. Show less • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.• Coordinated and managed service tasks, personnel and logistics to ensure service delivery within established budgets and timelines.• Planned and monitored daily operational strategies, including planned activities, team workflows and safety procedures.• Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.• Drafted whitepapers, user manuals, implementation documentation and support to standardize operational processes in the Region (English & Spanish).• Identified opportunities to upsell technical products and services, boosting revenues to existing accounts. Show less

  • Business Process Transformation Lead

    Jan 2020 - Oct 2021

  • Business Process Transformation Lead

    Nov 2018 - Jan 2020

  • Manager - Automation, Data & Telemetry Product Development

    Jul 2017 - Oct 2018

  • Product Manager, Surface Acquisition Systems - Drilling Services

    Feb 2014 - Jul 2017

  • Account Manager - Drilling Services US Land

    Sept 2012 - Feb 2014

  • Sales Support Coordinator

    Sept 2011 - Sept 2012

  • Technical Support Engineer, MWD Telemetry Systems

    May 2010 - Sept 2011

  • Operations Coordinator - Drilling Systems

    Oct 2008 - May 2010

  • Technical Support / Rotational Field Test Eng.

    Apr 2007 - Oct 2008

  • MWD Field Engineer II

    Apr 2006 - Apr 2007
• 

  Salesforce

  Oct 2021 - May 2023

  Principal Success Manager

  Serve as a named resource and partner for Salesforce’s customer organizations. Trusted advisor, forging deep relationships with the customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on the customers’ business needs, helping improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. Act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. Show less

• 

  Cisco

  Jan 2024 - Nov 2024

  Success Programs Manager - GES Premier -

  Scale success Motions across Multiple accounts. Partner with CX Leaders to execute on the success plan and strategy for the designated accounts.

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  Pramata

  Jan 2025 - now

  Customer Success Manager