Experience

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  Tandberg

  May 1998 - May 2009

  Principle member of new team established to laser focus on individual products to be ultimate authority on product outside of development teamLead documentation initiatives for comprehensive release notes and other targeted technical documentation including creating templates and actual contentRecognized by R&D Managers as the best bug reporter for our productActed as top escalation point for product issues in our theatre with both remote and onsite support for customer scenariosOrganized and participated in customer feedback tours with key customers in our theatreOrganized the technical planning and infrastructure of most of the company’s largest Tradeshows including Infocomm, TeleCon, VoiceConPresentor at both internal and external sales functions including industry trade showsAssisted marketing teams by breaking down complex product technologies and helping guide literature and focus points of campaignsCreated competitive analysis reports for competing products in the video management space Show less

  • Solution Developer

    Jun 2007 - May 2009

  • Senior Product Engineer

    Dec 2001 - Jun 2007

  • Senior Sales Engineer

    Dec 1999 - Dec 2001

  • Sales Engineer

    May 1998 - Dec 1999
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  Cisco systems

  May 2009 - Jun 2010

  Product manager

  Defined product strategy for company’s software management system – TMS- Responsible for driving product revenue and customer satisfaction as related to our network management products- Responsible for product roadmaps, defining features and release schedules- Coordinated with Project Manager to organize different disciplines of Engineering, QA, Documentation, and Support Specialists to drive team to deliver product on time- Acted as face of the TMS product and R&D to customers and partners for promoting new features, strategies, and support escalations Show less

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  Cisco

  Aug 2011 - now

  Lead Development team building cloud based microservices and functionality for Cisco's Collaboration Cloud offerings. Our project consisted of engineering teams from all corners of the globe contributing into a platform service and I was responsible for engagement for planning, execution, and coordination for our feature responsibility in this global ecosystem. I worked with the PM/PO to sharpen and clarify engineering requirements and scheduling. I drove our Agile engineering scrum team through the implementation and deployment of those functionalities. I also performed as Service Owner to the rest of the organization being the single point of contact for both management and technical liaisons -- an essential role in a program that was being executed across 3 continents, 6 countries, and 9 time zones. Show less

  • Product Owner

    Dec 2018 - now

  • Sales Business Development Manager

    Aug 2017 - now

  • Consulting Sales Engineer

    Aug 2016 - Aug 2017

  • Project Manager

    Feb 2015 - Aug 2016

  • Technical Leader

    Aug 2011 - Feb 2015
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  Acano

  Aug 2015 - Feb 2016

  Senior sales engineer

  Senior SE role in an innovative conferencing start-up lead by industry veterans. Responsible for presenting, selling, and designing the Acano conferencing platform that brought together Web, Voice, and Video technologies. Focused on the US Public Sector, including DoD. Small dynamic team meant total coverage of the customer relationship with hands-on engagement for Proof of Concept deployments, troubleshooting, and engagement with product engineering for customer needs.Company was acquired by Cisco Systems in 2017 Show less