Experience

• 

  Bny mellon

  Apr 2011 - Jul 2016

  As Service Delivery Manager, my key role was to actively manage and develop the day to day relationship between BNY Mellon as outsourced supplier and three allocated client management companies. Acting as the liaison to facilitate collaborative working between the client and operational areas.

  • Service Delivery Manager

    Jan 2014 - Jul 2016

  • Service Delivery Support

    Jun 2012 - Jan 2014

  • Administrator - Investor Services

    Apr 2011 - Jun 2012
• 

  Abrdn

  Jul 2016 - Jan 2023

  Global Supplier Management

  • Senior Supplier Relationship Manager

    Aug 2021 - Jan 2023

  • Supplier Relationship Manager

    Feb 2019 - Aug 2021

  • TPA Change and Contract Governance Manager

    Jul 2016 - Feb 2019
• 

  Phoenix group

  Jan 2023 - now

  Senior relationship manager