Experience

• 

  Moore paragon

  Jan 1995 - Jan 1998

  Pa to sales & marketing director
• 

  Dpi systems

  Jan 1998 - Jan 2001

  Marketing manager

  • Overall responsibility for the Group’s marketing activities, create and implement marketing strategies for each company within the Group (8 companies).• Account Manage – maintain and develop Client accounts from design to print, fulfilment and distribution, gaining additional business, whilst improving service levels. • Manage telesales team and external sales people, setting targets, commission levels, incentive programmes and bonus schemes. Team development, recruitment & selection, training & development, setting of targets, appraisals, discipline & grievance, coaching & mentoring. Show less

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  Centurion

  Dec 2002 - Sept 2004

  Project manager

  •Managing client’s print requirements including print rationalisation, increasing profit levels, streamlining ordering process and increasing response times to the client.

• 

  Communic8

  Jan 2003 - Jan 2003

  Print buyer (contract)

  Working on the Ted Baker account

• 

  Communisis

  Sept 2004 - Aug 2005

  Business resource manager

  • Managing and developing high profile client accounts (FMCG, Manufacturing, Telecoms, Retail and Utilities) in addition to developing and implementing commercial opportunities.• Promote and implement new business solutions within existing accounts, e-procurement, logistics and additional areas of print• Manage tender process, negotiation of new business contracts• Manage production requirements liaising directly with clients, third party agencies and suppliers • Prepare P&L reports, budgets and forecasts for each account, provide weekly financial reports to the senior management team• Formulating strategic account development plans• Manage support staff and workflow on each accounts• Mentor new account managers• Supplier development, exploiting print opportunities, such as planning jobs together, etc. Show less

• 

  Xerox

  Sept 2005 - Jul 2013

  Provide consultancy/print solutions, adding value to production, print on demand and document solutionsProvide subject matter expertise in a range of business solutions, processes and analysisDue diligence of sales opportunities and construct bid documentationImplementation of new contracts, developing processes and procedures tailored to each account and client requirementsIdentify additional revenue opportunities within existing and new accountsDrive strategy and compliance within accounts Show less

  • Transformation Project Consultant - POS

    Jan 2013 - Jul 2013

  • CMS Business Consultant

    Sept 2005 - Dec 2012
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  Mayence

  Aug 2013 - Aug 2014

  European client services director

  To oversee and lead the European Client Services and strategic objectives in managing and growing existing client accounts by devising client strategy, developing client relationships, delivering new service lines and delivering client objectives. To support in the pre-sales and bid opportunities and implementation of new accounts.Managing the contractual and service level obligations of each client account, whilst driving service improvement and productivity. Working with the local country teams to deliver service excellence and innovation. Show less

• 

  Rr donnelley

  Aug 2014 - Aug 2022

  Working with a Global Brand providing creative, translations, print management, distribution and in-store installations across Europe.

  • Account Director

    Apr 2017 - Aug 2022

  • Senior Account Manager

    Aug 2014 - Oct 2018
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  Paragon uk

  Oct 2018 - now

  Account Director - enabling clients engage effectively with their consumers

  • Client Relationship Director

    Jan 2020 - now

  • Account Director

    Oct 2018 - now