Moath Massad

Experience

• 

  Carriage house

  Jun 2019 - Sept 2019

  Sales Associate

  Processed customer purchases at the cash register.Provided a welcoming and helpful shopping experience.Maintained an organized and visually appealing store layout.Assisted customers in locating products and answering their questions.

• 

  ZA Packaging

  Jun 2020 - Sept 2020

  Maintenance Engineer

  Diagnosed equipment malfunctions and identified the root causes of problems.Maintained smooth operation and production.Replaced faulty parts and performed the necessary calibration.

• 

  Rammaha Automative

  Jul 2021 - Oct 2021

  Service Advisor

  Understood customer vehicle-related concerns.Consulted with technicians to determine necessary repairs or maintenance.Provided clear and detailed explanations of recommended services to customers.Managed post-service communication to gather feedback and address any concerns.

• 

  The University of Texas at Tyler Graduate School

  Sept 2022 - May 2024

  Assisted in teaching SolidWorks lab.Graded projects and assignments. Tested experimentally the performance of a desalination unit and improved it by 63%.Explored water desalination, heat pump testing, and artificial intelligence techniques.Assisted in writing research papers.

  • Graduate Teaching Assistant

    Aug 2023 - May 2024

  • Graduate Research Assistant

    Sept 2022 - May 2024