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Marian Abrahams

Marian Abrahams

ITIL Process Manager

Followers of Marian Abrahams84 followers
location of Marian AbrahamsCape Town, Western Cape, South Africa

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  • Timeline

  • About me

    ITIL Process Manager

  • Education

    • Cyber Security Institute

      2023 - 2023

    • Netcampus

      2021 - 2021
      Business Relationship Management Professional

    • Analytix

      2017 - 2017
      Cobit 5

    • Metaweave

      2017 - 2017
      BMC Remedy Service Request Management

    • Metaweave

      2015 - 2015
      BMC Remedy Super User

    • Pink Elephant South Africa

      2014 - 2014
      ITILv3 Service Strategy

    • Pink Elephant South Afica

      2011 - 2011
      COBIT Foundation

    • Pink Elephant

      2010 - 2010
      ITILv3 Service Offerings and Agreements

    • Pink Elephant

      2010 - 2010
      ITILv3 Operational Support and Analysis

    • Pink Elephant

      2010 - 2010
      Certified ITIL Service Managers

    • Foster Melliar

      2009 - 2009
      Certified Service Level Management Practioners

    • Foster Melliar

      2008 - 2008
      Certified Incident and Service Desk Management Practitioners

    • NSS

      2007 - 2007
      ITIL Foundation Certificate

    • CPUT

      2003 - 2003
      Certificate in Project Management

    • CPUT

      2000 - 2001
      BTECH Information Technology

    • CPUT

      1993 - 1997
      National Diploma Information Technology

    • Beacon Hill Senior Secondary

      1988 - 1992
      Matric

    • MANCOSA

      2021 - 2022
      Postgraduate Degree

    • Damelin

      2005 - 2005
      Diploma in Business Administration and Management

  • Experience

    • FIC

      May 2015 - now
      ITIL Process Manager

  • Licenses & Certifications

    • IT Service Management Practioner Certificate in Service Desk and Incident Management

      ISEB

    • IT Service Management Practitioner Certificate in Service Level Management

      ISEB
      May 2009

    • COBIT

      ISACA

    • ITIL refer to Education

      Loyalist Certification Services

    • BRMP

      APMG International
      Apr 2021

    • ITIL Service Strategy (ITIL-SS)

      AXELOS Global Best Practice
      Mar 2014

    • ITIL Service Manager

      Loyalist Exam Services
      Aug 2010

    • ITIL Operational Support and Analysis (ITIL-OSA)

      Loyalist Exam Services
      Jun 2010

    • ITIL Service Offerings and Agreements (ITIL-SOA)

      Loyalist Exam Services
      Feb 2010

    • ITIL® v3 Foundation

      APMG International
      Oct 2007